Delighted by Qualtrics vs. Sprinklr Social
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Delighted by Qualtrics | Score8.1 out of 10 | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 |
 Sprinklr Social | Score9.2 out of 10 | N/A | Sprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI… | $359 per month per seat |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | Discount available for annual pricing. | ||||||||||||||
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| Delighted by Qualtrics | Sprinklr Social | |
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| Likelihood to Recommend | 9.0 | 10.0 |
| Likelihood to Renew | - | 7.0 |
| Usability | 9.0 | 10.0 |
| Availability | - | 9.1 |
| Performance | - | 8.2 |
| Support Rating | 10.0 | 10.0 |
| In-Person Training | - | 7.0 |
| Online Training | - | 8.4 |
| Implementation Rating | - | 9.0 |
| Product Scalability | - | 8.2 |