TrustRadius: an HG Insights company

Rakuten Viber vs. RingEX

Save this comparison

Save this comparison

Rakuten Viber

59 Reviews and Ratings

RingEX

459 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rakuten Viber

    Score9.8 out of 10
    		N/AViber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.

    $0.02

    Per Minute

    RingEX

    Score8.6 out of 10
    		N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $19.99

    per month

    Pricing
    Rakuten ViberRingEX
    Editions & Modules
    USA
    $0.019
    Per Minute
    UK
    $0.019
    Per Minute
    Essentials (up to 20 users)
    $19.99
    per user/per month
    Standard
    $27.99
    per user/per month
    Premium
    $34.99
    per user/per month
    Ultimate
    $49.99
    per user/per month
    Offerings
    Pricing Offerings
    Rakuten ViberRingEX
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)
    More Pricing Information
    Features
    Rakuten ViberRingEX
    Cloud PBX
    Comparison of Cloud PBX features of Rakuten Viber and RingEX
    Feature
    Rakuten Viber
    9.5
    13 Ratings
    RingEX
    8.5
    160 Ratings
    Hosted PBX9.56 Ratings8.487 Ratings
    Multi-level Interactive Voice Response (IVR)9.78 Ratings7.9118 Ratings
    User templates8.87 Ratings8.4109 Ratings
    Call reports9.89 Ratings8.5144 Ratings
    Directory of employee names9.78 Ratings9.3143 Ratings
    Call Management
    Comparison of Call Management features of Rakuten Viber and RingEX
    Feature
    Rakuten Viber
    9.3
    15 Ratings
    RingEX
    8.8
    169 Ratings
    Answering rules9.59 Ratings8.7154 Ratings
    Call recording9.79 Ratings9.2143 Ratings
    Call park8.84 Ratings8.5123 Ratings
    Call screening8.89 Ratings8.5134 Ratings
    Message alerts9.814 Ratings9.1159 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Rakuten Viber and RingEX
    Feature
    Rakuten Viber
    9.6
    13 Ratings
    RingEX
    8.9
    145 Ratings
    Video conferencing9.513 Ratings8.8110 Ratings
    Audio conferencing9.713 Ratings9.4125 Ratings
    Video screen sharing9.05 Ratings8.380 Ratings
    Instant messaging10.09 Ratings9.298 Ratings
    Mobile apps
    Comparison of Mobile apps features of Rakuten Viber and RingEX
    Feature
    Rakuten Viber
    10.0
    18 Ratings
    RingEX
    9.3
    146 Ratings
    Mobile app for iOS10.017 Ratings9.2128 Ratings
    Mobile app for Android10.017 Ratings9.3110 Ratings
    User Ratings
    Rakuten ViberRingEX
    Likelihood to Recommend
    9.6
    (18 ratings)
    8.5
    (180 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (15 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (11 ratings)
    Availability
    -
    (0 ratings)
    9.3
    (110 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.4
    (7 ratings)
    5.3
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.1
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)