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Rakuten Viber vs. Vonage Business Communications

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Rakuten Viber

59 Reviews and Ratings

Vonage Business Communications

91 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rakuten Viber

    Score9.8 out of 10
    		N/AViber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.

    $0.02

    Per Minute

    Vonage Business Communications

    Score7.9 out of 10
    		N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Pricing
    Rakuten ViberVonage Business Communications
    Editions & Modules
    USA
    $0.019
    Per Minute
    UK
    $0.019
    Per Minute
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    Offerings
    Pricing Offerings
    Rakuten ViberVonage Business Communications
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Rakuten ViberVonage Business Communications
    Cloud PBX
    Comparison of Cloud PBX features of Rakuten Viber and Vonage Business Communications
    Feature
    Rakuten Viber
    9.5
    13 Ratings
    Vonage Business Communications
    9.3
    8 Ratings
    Hosted PBX9.56 Ratings9.65 Ratings
    Multi-level Interactive Voice Response (IVR)9.78 Ratings9.26 Ratings
    User templates8.87 Ratings00 Ratings
    Call reports9.89 Ratings00 Ratings
    Directory of employee names9.78 Ratings8.98 Ratings
    Call Management
    Comparison of Call Management features of Rakuten Viber and Vonage Business Communications
    Feature
    Rakuten Viber
    9.3
    15 Ratings
    Vonage Business Communications
    8.7
    9 Ratings
    Answering rules9.59 Ratings8.59 Ratings
    Call recording9.79 Ratings9.26 Ratings
    Call park8.84 Ratings8.67 Ratings
    Call screening8.89 Ratings8.57 Ratings
    Message alerts9.814 Ratings8.19 Ratings
    Business SMS/External Messaging00 Ratings8.44 Ratings
    Online Fax00 Ratings9.01 Ratings
    Voicemail Transcription00 Ratings9.43 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Rakuten Viber and Vonage Business Communications
    Feature
    Rakuten Viber
    9.6
    13 Ratings
    Vonage Business Communications
    -
    Ratings
    Video conferencing9.513 Ratings00 Ratings
    Audio conferencing9.713 Ratings00 Ratings
    Video screen sharing9.05 Ratings00 Ratings
    Instant messaging10.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Rakuten Viber and Vonage Business Communications
    Feature
    Rakuten Viber
    10.0
    18 Ratings
    Vonage Business Communications
    7.5
    9 Ratings
    Mobile app for iOS10.017 Ratings8.39 Ratings
    Mobile app for Android10.017 Ratings6.66 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Rakuten Viber and Vonage Business Communications
    Feature
    Rakuten Viber
    -
    Ratings
    Vonage Business Communications
    8.0
    4 Ratings
    High quality audio00 Ratings8.14 Ratings
    High quality video00 Ratings8.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Rakuten Viber and Vonage Business Communications
    Feature
    Rakuten Viber
    -
    Ratings
    Vonage Business Communications
    5.0
    1 Ratings
    Desktop sharing00 Ratings5.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Rakuten Viber and Vonage Business Communications
    Feature
    Rakuten Viber
    -
    Ratings
    Vonage Business Communications
    7.8
    3 Ratings
    Meeting initiation00 Ratings6.62 Ratings
    Record meetings / events00 Ratings9.02 Ratings
    Online Events Security
    Comparison of Online Events Security features of Rakuten Viber and Vonage Business Communications
    Feature
    Rakuten Viber
    -
    Ratings
    Vonage Business Communications
    9.0
    1 Ratings
    User authentication00 Ratings9.01 Ratings
    Participant roles & permissions00 Ratings9.01 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Rakuten Viber and Vonage Business Communications
    Feature
    Rakuten Viber
    -
    Ratings
    Vonage Business Communications
    8.4
    3 Ratings
    Centralized communications management00 Ratings7.83 Ratings
    Team messaging00 Ratings7.83 Ratings
    Team document sharing00 Ratings9.01 Ratings
    Call and meeting analytics00 Ratings9.02 Ratings
    User Ratings
    Rakuten ViberVonage Business Communications
    Likelihood to Recommend
    9.6
    (18 ratings)
    8.8
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (3 ratings)
    Support Rating
    9.4
    (7 ratings)
    1.0
    (11 ratings)