Rakuten Viber vs. Zoom Phone
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Rakuten Viber | Score9.8 out of 10 | N/A | Viber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls. | $0.02 Per Minute |
 Zoom Phone | Score9 out of 10 | N/A | Built on Zoom's platform, Zoom's cloud phone consolidates business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN). Features: Post call summary & next steps A post-call summary from Zoom’s AI Companion keeps the focus on the conversation instead of… | $10 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | No fees for emergency 911 Service No fees for compliance and administrative cost recovery Fee No 10DLC SMS fees | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Rakuten Viber | Zoom Phone | |
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| Likelihood to Recommend | 9.6 | 9.4 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 8.0 |
| Support Rating | 9.4 | 6.6 |