TrustRadius: an HG Insights company

LogMeIn Rescue vs. RemoteCall PC/Mobile/Visual

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Rescue

    Score8.7 out of 10
    N/ALogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue…

    $1,299

    per year

    RemoteCall PC/Mobile/Visual

    Score9.7 out of 10
    Enterprise companies (1,001+ employees)
    RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…

    $30

    per installation

    Pricing
    LogMeIn RescueRemoteCall PC/Mobile/Visual
    Editions & Modules
    No answers on this topic
    RemoteCall Server
    30k+ USD
    per installation
    RemoteCall PC
    59.90 / month
    per seat
    RemoteCall PC + visual
    74.90 / month
    per seat
    RemoteCall PC + mobile
    79.90 / month
    per seat
    RemoteCall PC + mobile + visual
    129.90 / month
    per seat
    Offerings
    Pricing Offerings
    LogMeIn RescueRemoteCall PC/Mobile/Visual
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.
    More Pricing Information
    Features
    LogMeIn RescueRemoteCall PC/Mobile/Visual
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Rescue and RemoteCall PC/Mobile/Visual
    Feature
    LogMeIn Rescue
    6.9
    194 Ratings
    RemoteCall PC/Mobile/Visual
    -
    Ratings
    Screen sharing8.4187 Ratings00 Ratings
    File transfer6.9176 Ratings00 Ratings
    Instant message9.5114 Ratings00 Ratings
    Secure remote access with Smart Card authentication7.338 Ratings00 Ratings
    Access to sleeping/powered-off computers5.357 Ratings00 Ratings
    Over-the-Internet remote session8.4188 Ratings00 Ratings
    Initiate remote control from mobile5.659 Ratings00 Ratings
    Remote management of servers & workstations5.488 Ratings00 Ratings
    Remote Active Directory® management7.744 Ratings00 Ratings
    Centralized management dashboard5.968 Ratings00 Ratings
    Session record7.5133 Ratings00 Ratings
    Annotations6.759 Ratings00 Ratings
    Monitoring and Alerts6.494 Ratings00 Ratings
    Multi-platform remote control6.2139 Ratings00 Ratings
    User Ratings
    LogMeIn RescueRemoteCall PC/Mobile/Visual
    Likelihood to Recommend
    8.1
    (211 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (22 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (64 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (39 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)