ReviewTrackers vs. Salesforce Marketing Cloud Social Studio (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
ReviewTrackers | Score9.9 out of 10 | Enterprise companies (1,001+ employees) | ReviewTrackers is software that enables businesses to manage, analyze and collect reviews from customers. This solution provides a method for businesses to engage with their customers. | $49 Per Month, Per Location |
Salesforce Marketing Cloud Social Studio (discontinued) | Score7.3 out of 10 | N/A | Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024. | $1,000 Per Org Per Month |
| ReviewTrackers | Salesforce Marketing Cloud Social Studio (discontinued) | |||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| ReviewTrackers | Salesforce Marketing Cloud Social Studio (discontinued) | |||||||||||||||||||||||||
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| ReviewTrackers | Salesforce Marketing Cloud Social Studio (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 9.0 |
| Likelihood to Renew | 9.1 | 8.8 |
| Usability | 9.1 | 9.0 |
| Availability | - | 9.6 |
| Performance | - | 8.4 |
| Support Rating | 9.1 | 9.0 |
| In-Person Training | - | 10.0 |
| Online Training | - | 7.6 |
| Implementation Rating | 9.1 | 9.8 |