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RingEX vs. Skype for Business / Lync (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RingEX

    Score8.6 out of 10
    N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $19.99

    per month

    Skype for Business / Lync (discontinued)

    Score8.8 out of 10
    N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
    Pricing
    RingEXSkype for Business / Lync (discontinued)
    Editions & Modules
    Essentials (up to 20 users)
    $19.99
    per user/per month
    Standard
    $27.99
    per user/per month
    Premium
    $34.99
    per user/per month
    Ultimate
    $49.99
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    RingEXSkype for Business / Lync (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)—
    More Pricing Information
    Community Pulse
    RingEXSkype for Business / Lync (discontinued)
    Considered Both Products
    RingCentral
    Chose RingEX
    They try to provide a service and product that RingEX does so smooth and well. Competitors could learn a lot by studying what RC is doing.
    Incentivized
    Chose RingEX
    I have used and checked the following systems (excluding the ones mentioned above): Fenero, Vicidial, Google Hangout, etc. (can't remember all of them). RingEX is by far superior. None can match it. The RingEX provides a Chrome extension so that you can click and call. It has a …
    Incentivized
    Chose RingEX
    It had all what we wanted in a caller. The prices were reasonable and the service had been more or less at par. Never had a major issue with them and the call drops which we had couple of times were rectified within minutes so kudos to their support team.
    Incentivized
    Chose RingEX
    RingEX was more affordable than Slack and Zoom for a comparable service. We eventually switched from RingEX to Zoom and Slack which was an executive choice that was deemed frivolous and unnecessary. There are definitely added bells and whistles to Slack and Zoom, but …
    Incentivized
    Chose RingEX
    I use RingEX since it's the company provided solution.
    Incentivized
    Chose RingEX
    RingEX has a better and more complete integration with our current work space. Other platforms do similar things, but RingEX is able to combine and replace a number of different application so everything is in one. Skype only allowed for phone calls to be forwards and not made …
    Incentivized
    Chose RingEX
    In my experience, I think RingEX has been the largest overarching communication software I've used. For good or bad, it's also made me a lot more accessible both to my colleagues and clients. I also think it offers better communication quality and ease of use than the other …
    Incentivized
    Chose RingEX
    RingEX offers comparable or more features to the competing products, and performs well with smooth connection few dropped calls.
    Incentivized
    Chose RingEX
    Vonage and RingEX stacked up evenly up until it came time for the conference bridge feature. Vonage, as of February 2017, offered all the features of RingEX at a competitive price. For the conference bridge, which was a big driver in the decision, they only offered 1 bridge at …
    Incentivized
    Discontinued Products
    Chose Skype for Business / Lync (discontinued)
    Today it's impossible to recommend Skype for Business for any new customer. Online is end of life at the end of July and on-prem slowly loses support over the next few years. Switch to either Teams (Same license) or another product. In reviewing other products we chose Teams …
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Of the five other products listed that I have used/evaluated (I have used them all), I would choose any one of them before using Skype for Business [(formerly Lync)] again. The one positive that Skype for Business has is that anyone that has used regular Skype will easily be …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    RingEXSkype for Business / Lync (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of RingEX and Skype for Business / Lync (discontinued)
    Feature
    RingEX
    8.5
    160 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Hosted PBX8.487 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.0118 Ratings00 Ratings
    User templates8.4109 Ratings00 Ratings
    Call reports8.6144 Ratings00 Ratings
    Directory of employee names9.3143 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of RingEX and Skype for Business / Lync (discontinued)
    Feature
    RingEX
    8.8
    169 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Answering rules8.7154 Ratings00 Ratings
    Call recording9.2143 Ratings00 Ratings
    Call park8.5123 Ratings00 Ratings
    Call screening8.5134 Ratings00 Ratings
    Message alerts9.1159 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of RingEX and Skype for Business / Lync (discontinued)
    Feature
    RingEX
    9.0
    145 Ratings
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    Video conferencing8.9110 Ratings7.01 Ratings
    Audio conferencing9.5125 Ratings8.01 Ratings
    Video screen sharing8.380 Ratings8.01 Ratings
    Instant messaging9.398 Ratings8.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of RingEX and Skype for Business / Lync (discontinued)
    Feature
    RingEX
    9.3
    146 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Mobile app for iOS9.2128 Ratings00 Ratings
    Mobile app for Android9.3110 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of RingEX and Skype for Business / Lync (discontinued)
    Feature
    RingEX
    -
    Ratings
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    High quality audio00 Ratings9.1191 Ratings
    High quality video00 Ratings9.0185 Ratings
    Low bandwidth requirements00 Ratings5.0181 Ratings
    Mobile support00 Ratings9.0146 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of RingEX and Skype for Business / Lync (discontinued)
    Feature
    RingEX
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    Desktop sharing00 Ratings9.0191 Ratings
    Whiteboards00 Ratings5.0120 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of RingEX and Skype for Business / Lync (discontinued)
    Feature
    RingEX
    -
    Ratings
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    Calendar integration00 Ratings10.0174 Ratings
    Meeting initiation00 Ratings9.5182 Ratings
    Integrates with social media00 Ratings8.182 Ratings
    Record meetings / events00 Ratings9.0143 Ratings
    Slideshows00 Ratings10.0115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of RingEX and Skype for Business / Lync (discontinued)
    Feature
    RingEX
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    Live chat00 Ratings8.5171 Ratings
    Audience polling00 Ratings7.094 Ratings
    Q&A00 Ratings7.094 Ratings
    Online Events Security
    Comparison of Online Events Security features of RingEX and Skype for Business / Lync (discontinued)
    Feature
    RingEX
    -
    Ratings
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    User authentication00 Ratings9.0142 Ratings
    Participant roles & permissions00 Ratings8.5148 Ratings
    Confidential attendee list00 Ratings3.0109 Ratings
    User Ratings
    RingEXSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    8.5
    (180 ratings)
    8.4
    (198 ratings)
    Likelihood to Renew
    8.9
    (15 ratings)
    9.0
    (7 ratings)
    Usability
    8.7
    (11 ratings)
    9.0
    (14 ratings)
    Availability
    9.3
    (110 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.3
    (28 ratings)
    8.5
    (40 ratings)
    In-Person Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.1
    (6 ratings)
    7.0
    (2 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    4.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)