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RingEX vs. Webex Calling

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RingEX

459 Reviews and Ratings

Webex Calling

408 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RingEX

    Score8.6 out of 10
    		N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $19.99

    per month

    Webex Calling

    Score8.7 out of 10
    		N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    RingEXWebex Calling
    Editions & Modules
    Essentials (up to 20 users)
    $19.99
    per user/per month
    Standard
    $27.99
    per user/per month
    Premium
    $34.99
    per user/per month
    Ultimate
    $49.99
    per user/per month
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    RingEXWebex Calling
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    RingEXWebex Calling
    Considered Both Products
    RingCentral
    Verified User
    Chose RingEX
    RingEX sales team was the most responsive team. Zoom was not as mature and did not have a fax solution like RingEX had. 8x8 sales process was a disaster and their finance team began billing us during the sales process as if we were a customer. We could tell 8x8 didn't focus on …
    Incentivized
    Verified User
    Chose RingEX
    RingEX provided a more cost effective and complete solution than the competitors we evaluated. Reliability and call quality was of paramount concern for us. RingEX provided a higher level of reliability than many of the competitors we evaluated.
    Incentivized
    Verified User
    Chose RingEX
    RingEX was a better and simpler platform for calling than Cisco Webex a year ago. However, it seems as though Cisco might have closed the gap with an improved, unified client in the updated Cisco Webex. RingEX has a solid web interface for managing users, devices and licenses. …
    Incentivized
    Cisco
    Verified User
    Chose Webex Calling
    Webex Calling does very well against all their competitors. Its strength is integration with Call manager, enterprise feature set, End to End Encryption, their own phones. Most vendors use third party phones and gateways which creates extra overhead in management. Having a …
    Incentivized
    Verified User
    Chose Webex Calling
    Webex Calling gives a much fuller experience due to the coverage across so many of the areas within Collaboration. Webex manages to bring together many tools into one toolbox, providing a fully immersive experience for the customer which I have yet to see from any of the …
    Incentivized
    Flavia Hayoun
    Senior Software Architect in Information Technology at Allstate (Insurance, 10,001+ employees)
    Chose Webex Calling
    All of the products I have used for our company have been pretty similar in nature. From the time we introduced Webex Calling in our business, it proved to be a game-changer as it has just brought a suite of products to us. I would rate this tool above all others as with this …
    Incentivized
    Verified User
    Chose Webex Calling
    For our needs these were both non-starters. I'm sure these products may have some of the same if not all the same features but what they are missing is the Webex Meeting integrations. Since we do not use Zoom, RingCentral was a no go. 8x8 did not fit into our overall …
    Incentivized
    Verified User
    Chose Webex Calling
    Cisco Webex Calling has all the features we need. It has this delightful user experience. Very easy to set up. Amazing quality of support. Audio and video quality that it gives are superb. Desk-to-desk calls are pretty good and clear. Integration with other softwares is also …
    Incentivized
    Verified User
    Chose Webex Calling
    Webex Calling works better with existing customers on CISCO UC/Communications Manager, and using the existing Cisco phone.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    RingEXWebex Calling
    Cloud PBX
    Comparison of Cloud PBX features of RingEX and Webex Calling
    Feature
    RingEX
    8.5
    160 Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX8.487 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)8.0118 Ratings7.8104 Ratings
    User templates8.4109 Ratings00 Ratings
    Call reports8.6144 Ratings00 Ratings
    Directory of employee names9.3143 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of RingEX and Webex Calling
    Feature
    RingEX
    8.8
    169 Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules8.7154 Ratings7.3142 Ratings
    Call recording9.2143 Ratings7.5136 Ratings
    Call park8.5123 Ratings7.1131 Ratings
    Call screening8.5134 Ratings7.4123 Ratings
    Message alerts9.1159 Ratings8.4124 Ratings
    Business SMS/External Messaging00 Ratings7.810 Ratings
    Online Fax00 Ratings7.27 Ratings
    Voicemail Transcription00 Ratings7.215 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of RingEX and Webex Calling
    Feature
    RingEX
    9.0
    145 Ratings
    Webex Calling
    -
    Ratings
    Video conferencing8.8110 Ratings00 Ratings
    Audio conferencing9.4125 Ratings00 Ratings
    Video screen sharing8.380 Ratings00 Ratings
    Instant messaging9.398 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of RingEX and Webex Calling
    Feature
    RingEX
    9.3
    146 Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS9.2128 Ratings8.4135 Ratings
    Mobile app for Android9.3110 Ratings8.4123 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of RingEX and Webex Calling
    Feature
    RingEX
    -
    Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio00 Ratings8.216 Ratings
    High quality video00 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of RingEX and Webex Calling
    Feature
    RingEX
    -
    Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing00 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of RingEX and Webex Calling
    Feature
    RingEX
    -
    Ratings
    Webex Calling
    7.3
    16 Ratings
    Calendar integration00 Ratings6.816 Ratings
    Meeting initiation00 Ratings6.815 Ratings
    Record meetings / events00 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of RingEX and Webex Calling
    Feature
    RingEX
    -
    Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat00 Ratings7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of RingEX and Webex Calling
    Feature
    RingEX
    -
    Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication00 Ratings8.115 Ratings
    Participant roles & permissions00 Ratings8.315 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of RingEX and Webex Calling
    Feature
    RingEX
    -
    Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management00 Ratings7.616 Ratings
    Team messaging00 Ratings7.517 Ratings
    Team document sharing00 Ratings6.216 Ratings
    Call and meeting analytics00 Ratings6.817 Ratings
    User Ratings
    RingEXWebex Calling
    Likelihood to Recommend
    8.5
    (180 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    8.9
    (15 ratings)
    9.8
    (2 ratings)
    Usability
    8.7
    (11 ratings)
    9.1
    (4 ratings)
    Availability
    9.3
    (110 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.3
    (28 ratings)
    8.5
    (3 ratings)
    In-Person Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.1
    (6 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    4.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)