OnBase vs. Rocket Mobius

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnBase
Score 7.9 out of 10
N/A
OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.N/A
Rocket Mobius
Score 8.9 out of 10
N/A
Rocket Content Services with Mobius (formerly ASG-Mobius) is a content services platform that enables organizations to embrace new ways of working while securing and governing sensitive information. It is used to connect applications, streamline processes, and simplify user access, helping organizations reimagine and automate content-rich business processes — from mainframe to cloud — while complying with dynamic privacy and regulatory demands.N/A
Pricing
OnBaseRocket Mobius
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
OnBaseRocket Mobius
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OnBaseRocket Mobius
Features
OnBaseRocket Mobius
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
OnBase
8.2
Ratings
3% above category average
Rocket Mobius
-
Ratings
Content capture & imaging9.00 Ratings00 Ratings
File sync, storage & archiving9.00 Ratings00 Ratings
Document management10.00 Ratings00 Ratings
Records management8.00 Ratings00 Ratings
Content search & retrieval8.00 Ratings00 Ratings
Enterprise content collaboration8.00 Ratings00 Ratings
Content publishing & creation8.20 Ratings00 Ratings
Security, risk management & information governance9.00 Ratings00 Ratings
Contract lifecycle management8.40 Ratings00 Ratings
Automated workflows9.00 Ratings00 Ratings
Artificial intelligence5.80 Ratings00 Ratings
Mobile support7.60 Ratings00 Ratings
Integration7.00 Ratings00 Ratings
User Ratings
OnBaseRocket Mobius
Likelihood to Recommend
9.9
(0 ratings)
-
(0 ratings)
Likelihood to Renew
8.8
(0 ratings)
-
(0 ratings)
Usability
8.6
(0 ratings)
-
(0 ratings)
Support Rating
5.8
(0 ratings)
-
(0 ratings)
In-Person Training
9.1
(0 ratings)
-
(0 ratings)
Online Training
8.2
(0 ratings)
-
(0 ratings)
Implementation Rating
8.7
(0 ratings)
-
(0 ratings)
Configurability
9.1
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(0 ratings)
-
(0 ratings)
User Testimonials
OnBaseRocket Mobius
Likelihood to Recommend
OnBase is a content services solution for organizations that need high visibility to documents or information across multiple teams or departments. It supports users' access control, workflow functionality with transaction history, electronic document retention, and destruction documentation. Hyland can support the organization for implementations or solutions, or the organization can utilize the education services and build out the solution themselves.
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Pros
  • Houses documents for easy retrival.
  • Allows for simple document scanning and storage.
  • Has the ability to allow paperless document import so document do not have to scanned.
  • Makes the review and document sharing process easy.
  • Has security features that allow you to keep only the staff you want to view documents able to access them.
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Cons
  • The Administrator interface, while powerful, is antiquated and has so many options to chose from it can be overwhelming at times trying to find what you need in order to accomplish a task.
  • The Unity application is a work in progress and is missing out of some features that are much better in the thick client, such as scanning documents in at high volume. This has improved over time, though.
  • Hyland Onbase is a content management platform and, while it does handle ingestion and scanning processes, does require a 3rd party application to really complete the whole package. Hyland's Perceptive platform or Kofax Capture complement it greatly.
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Likelihood to Renew
OnBase has become a core part of our enterprise solutions toolkit due to its ever-growing integration capabilities. Any business process that produces or tracks documents or object entities can be modeled and managed within OnBase and used to supplement almost any line-of-business system that we use.
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Usability
You get out of something what you put into it. You reap what you sow! If an organization will spend time setting the solution up, dedicating staff to its development and ongoing support, and always keep the end-user in mind during development, you will have one of the most well-received solutions in your organization. So many organizations that I speak with stand up a solution but don't commit someone to its upkeep and development. It is vital that you have the staff to work within the solution on a daily basis.
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Support Rating
I have had exceptional support from Hyland; however, I am a direct customer from Hyland and receive support directly from Hyland support technicians. I have heard complaints from other customers who have partner relationships as then the support is 100% driven through the partner and you are dependent on the skills and abilities of your partner corporate support team.
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In-Person Training
The trainer was very knowledgeable and was a Hyland employee. The training was at their corporate headquarters, so it allowed our team to become familiar with organization and culture.
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Online Training
With the Premium subscription, there is a tone of training with audio and practice options.
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Implementation Rating
Using Hyland professional services to assist with the implementation made things much easier. They have the knowledge and experience to get the system live as users are expecting
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Alternatives Considered
IntelliChief (Quadrant product) was used as the first AP invoice workflow and content repository in 2006. Very hard to compare since I haven't used a current version. RVI - Real Vision Inc. was used for Credit/Collections documents and workflow. No way to compare Haven't had to look for a replacement for any reason since purchasing OnBase.
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Return on Investment
  • OnBase provides a very reliable ECM platform for the company.
  • OnBase helped to remove the dependency on paper files and file folders. This saved real estate cost as well as facilitated the ability to work from anywhere.
  • OnBase made same day processing of all incoming and outgoing documents a reality.
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ScreenShots

OnBase Screenshots

Screenshot of an Approval for an Ad-Hoc Task.Screenshot of Onbase's Dark Mode.Screenshot of the Document Viewer.Screenshot of the Send to Department feature.Screenshot of the Workflow Stage.