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Sage CRM vs. Salesforce Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage CRM

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

    $33

    per month

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    Sage CRMSalesforce Sales Cloud
    Editions & Modules
    Sage CRM (cloud)
    $45
    Per User per Month
    Sage CRM (on premise)
    $0
    Lifetime License per Seat
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    Sage CRMSalesforce Sales Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsTiered pricing is available for multiple users.
    More Pricing Information
    Community Pulse
    Sage CRMSalesforce Sales Cloud
    Considered Both Products
    Sage
    Chose Sage CRM
    Salesforce didn't have the integration we needed in Sage CRM. The number of dollars spent on hiring developers or buying a product, in addition to the licensing for Salesforce itself put it out of reach.
    Incentivized
    Chose Sage CRM
    I used Salesforce in the past which does almost everything as Sage CRM, but typically it's a bit expensive. It also lacks the advanced web interface and did not suit well with other software.
    Incentivized
    Chose Sage CRM
    I have a preference for Salesforce.com because of the app exchange that they have. Sage CRM is more on par with Oracle CRM and NetSuite CRM+. Oracle CRM is the most similar with the dual options of on-premise and cloud based solutions. I am mostly working with Salesforce.com
    Incentivized
    Chose Sage CRM
    Salesforce and Maximizer CRM. In my personal opinion, I prefer both of these products over Sage CRM. They are both more user friendly and easier to maintain. Also Sage has shot their prices up over the years and the price just does not match the product, in my opinion. Sage CRM …
    Incentivized
    Chose Sage CRM
    I believe that Sage CRM is superior to Salesforce, having worked with both I found Salesforce tedious to work with, not very logical set up and key information was hard to find. I know that people that have not had the pleasure of working with Sage CRM were satisfied with …
    Incentivized
    Chose Sage CRM
    Microsoft CRM has much better integration with MS Office (as expected). Salesforce has much better remote access and mobile device access.
    Incentivized
    Chose Sage CRM
    I have evaluated and implemented MS Dynamics CRM from a business perspective, and more recently Salesforce.com CRM as an administarator. Sage was more intuitive than Salesforce, and also less expensice than both of them. At that time, I used Sage CRM because the company I was …
    Incentivized
    Chose Sage CRM
    The CRM integrates better but all talk to ERP systems in some way. Depends on customer needs here.
    Incentivized
    Chose Sage CRM
    GoldMine, ACT!, MSCRM, Saleslogix, Sugar CRM, Salesforce.com
    Sage CRM is stronger or equal to each. The depth that is available out of the box is excellent, and though configuration is almost necessary, it makes the product extremely powerful. Many clients rely on the …
    Incentivized
    Chose Sage CRM
    Because of the better pipeline resolution
    Incentivized
    Salesforce
    Chose Salesforce Sales Cloud
    Sage CRM - Sage was originally created from an Accounting perspective. Development takes longer and the customizability was limited. Integration to other communication systems was too burdensome to users.
    Act - Single sales tool - great if only one person is using, but any need …
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Sage CRMSalesforce Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Sage CRM and Salesforce Sales Cloud
    Feature
    Sage CRM
    8.8
    17 Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management9.017 Ratings9.3261 Ratings
    Workflow management8.616 Ratings8.3252 Ratings
    Territory management8.517 Ratings7.7204 Ratings
    Opportunity management8.917 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.016 Ratings8.7238 Ratings
    Contract management8.614 Ratings7.9209 Ratings
    Quote & order management9.016 Ratings7.7192 Ratings
    Interaction tracking9.216 Ratings8.8223 Ratings
    Channel / partner relationship management8.716 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Sage CRM and Salesforce Sales Cloud
    Feature
    Sage CRM
    8.1
    16 Ratings
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Case management8.016 Ratings8.397 Ratings
    Call center management8.215 Ratings7.878 Ratings
    Help desk management8.214 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Sage CRM and Salesforce Sales Cloud
    Feature
    Sage CRM
    8.7
    16 Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management8.816 Ratings8.5234 Ratings
    Email marketing8.715 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Sage CRM and Salesforce Sales Cloud
    Feature
    Sage CRM
    9.0
    17 Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management9.016 Ratings8.9231 Ratings
    Billing and invoicing management9.015 Ratings7.774 Ratings
    Reporting9.113 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Sage CRM and Salesforce Sales Cloud
    Feature
    Sage CRM
    8.6
    17 Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting8.716 Ratings8.1223 Ratings
    Pipeline visualization8.416 Ratings8.1242 Ratings
    Customizable reports8.717 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of Sage CRM and Salesforce Sales Cloud
    Feature
    Sage CRM
    8.6
    17 Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields8.517 Ratings9.0244 Ratings
    Custom objects8.516 Ratings9.0233 Ratings
    Scripting environment9.016 Ratings8.2173 Ratings
    API for custom integration8.314 Ratings8.6203 Ratings
    Security
    Comparison of Security features of Sage CRM and Salesforce Sales Cloud
    Feature
    Sage CRM
    8.7
    17 Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability8.717 Ratings8.9215 Ratings
    Role-based user permissions8.813 Ratings8.8219 Ratings
    Social CRM
    Comparison of Social CRM features of Sage CRM and Salesforce Sales Cloud
    Feature
    Sage CRM
    9.4
    13 Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data9.513 Ratings8.9154 Ratings
    Social engagement9.313 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Sage CRM and Salesforce Sales Cloud
    Feature
    Sage CRM
    9.0
    14 Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation9.114 Ratings8.4208 Ratings
    Compensation management8.912 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of Sage CRM and Salesforce Sales Cloud
    Feature
    Sage CRM
    7.8
    16 Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access7.816 Ratings7.9227 Ratings
    User Ratings
    Sage CRMSalesforce Sales Cloud
    Likelihood to Recommend
    8.9
    (28 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    5.1
    (11 ratings)
    10.0
    (58 ratings)
    Usability
    8.9
    (11 ratings)
    9.4
    (121 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (27 ratings)
    Performance
    8.2
    (1 ratings)
    9.0
    (18 ratings)
    Support Rating
    7.9
    (8 ratings)
    9.0
    (92 ratings)
    In-Person Training
    7.0
    (1 ratings)
    7.9
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)