SailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.
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Symantec SiteMinder
Score 8.0 out of 10
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Symantec SiteMinder (formerly Layer 7 SiteMinder from CA, now from Broadcom) provides a unified access management platform that applies an authentication mechanism to positively identify users; provides single sign-on and identity federation for access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking.
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Pricing
SailPoint Identity Security Cloud
Symantec SiteMinder
Editions & Modules
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Offerings
Pricing Offerings
SailPoint Identity Security Cloud
Symantec SiteMinder
Free Trial
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No
Free/Freemium Version
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No
Premium Consulting/Integration Services
No
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Entry-level Setup Fee
No setup fee
No setup fee
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Community Pulse
SailPoint Identity Security Cloud
Symantec SiteMinder
Features
SailPoint Identity Security Cloud
Symantec SiteMinder
Identity Management
Comparison of Identity Management features of Product A and Product B
We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.
Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.
For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.
We currently are working to set up Single Sign On and auto provisioning with a new vendor. Symantec SiteMinder visualizes things like SAML responses and assertion attributes within the console extremely clearly. This makes making adjustments on the Vendor's side or even working with Vendor support clear and effective. The only time I would avoid trying use Symantec SiteMinder as a local IDP would be when I am trying to minimize complexity or overhead troubleshooting needs.
The access request work flow and back end process is exceptional. It effectively manages all of the various pieces of a request and presents the completed request to the provisioning agent as a single record. This is very helpful to the efficiency of the process since the provisioning agent only sees the completed request rather than seeing each component as it is approved. Other systems deliver the various request components to provisioning as they are approved but cannot be provisioned without all the components. Thus creating complexity for the provisioning agent and impacting the SLAs with what looks like a delay with the provisioning process.
The system is robust enough to effectively handle the scale that we need. With 750+ applications, 24,304 individual entitlements to select from, and an average of 10,200 request transactions per month. We have never had any performance issues.
The system flexible enough to accommodate our complex business needs without needing to customize the base system. We have been able to add significant functionality to the system in order to support the business needs by extending the code rather than altering the base code. This has enabled a simple upgrade of the system without having to re-apply code enhancements.
Technical adoption requires a high level of training and experience by the implementing teams.
SailPoint and partners offers very good training courses which I think are very good. An area of improvement can be in providing cloud VMs that users can work with to learn the IIQ tool more effectively at their own pace.
6.5 Symantec SiteMinder's usability is high but the barrier to entry can be intimidating for an unfamiliar user. Symantec SiteMinder support can be difficult to get a hold of when needed leading to situations where you're not sure how to proceed. Overall, if you have experience with SSO, federations, SAML, and IDP's, then you will be fine
SailPoint is a more customizable solution than Okta, it is also not just a cloud application. Our use of IIQ to manage external suppliers via Azure AD guest accounts was not available on other platforms at the point of deployment. The integration with SAP and other Microsoft services is also second to none.
We use Microsoft Windows Azure AD which can act similarly in comparison to Symantec SiteMinder. While this experience is somewhat narrow, Symantec SiteMinder seems to have more flexability/customization and caters to the crown that prefers to automate and work with linux. I am less familiar with Azure's automated abilities, however, Symantec SiteMinder allows to automate various factors that already line up with our existing Linux environment and setup
