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Salesforce Lightning Platform vs. Salesforce Sales Cloud

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Salesforce Lightning Platform

673 Reviews and Ratings

Salesforce Sales Cloud

3,281 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Lightning Platform

    Score7.7 out of 10
    		N/ASalesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.

    $25

    Per User Per Month

    Salesforce Sales Cloud

    Score8.7 out of 10
    		N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    Salesforce Lightning PlatformSalesforce Sales Cloud
    Editions & Modules
    Starter
    $25.00
    Per User Per Month
    Plus
    $100.00
    Per User Per Month
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    Salesforce Lightning PlatformSalesforce Sales Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce Lightning PlatformSalesforce Sales Cloud
    Considered Both Products
    Salesforce
    Mary Bruder
    Enterprise Account Executive in Sales at Staffbase (Computer Software, 501-1000 employees)
    Chose Salesforce Lightning Platform
    Salesforce Lightning Platform provides a more sales-focused CRM. It allows the sales force of an organization to be able to stay organized and can pull necessary reports to get a better understanding on how the business is performing regarding sales and customer activity. …
    Incentivized
    Salesforce
    Todd Duclos
    Center of Innovation and Excellence Lead in Information Technology at The Mosaic Company (Farming, 1001-5000 employees)
    Chose Salesforce Sales Cloud
    We chose Salesforce as the leader in this space as it handles all that we were looking for and was customizable enough that we could build what it did not have. Their lead only continues to grow over others with recent acquisitions and their never ending focus on expanding …
    Incentivized
    Verified User
    Chose Salesforce Sales Cloud
    Dynamics is the only other CRM that I've used for an extended period. I found it cumbersome, and found myself getting frustrated because of how limiting it felt compared to Salesforce. I also find Salesforce to be much more user friendly. I see users pick up Salesforce with …
    Incentivized
    Kyle Dugger
    Salesforce.com Administrator in Sales at OPKO Diagnostics, LLC (Medical Practice, 51-200 employees)
    Chose Salesforce Sales Cloud
    SharePoint: while Microsoft's flagship crm product is tried and true, it's clunky, overly complicated, and incredibly difficult to tweak and customize with any sort of efficiency
    Incentivized
    Matt Brooks, MBA
    Territory Director, Workforce Solutions in Sales at Apollo Education Group (E-Learning, 10,001+ employees)
    Chose Salesforce Sales Cloud
    Salesforce seemed to be a more complete system and better organized.
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Salesforce Lightning PlatformSalesforce Sales Cloud
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Salesforce Lightning Platform and Salesforce Sales Cloud
    Feature
    Salesforce Lightning Platform
    7.6
    39 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Ease of building user interfaces5.939 Ratings00 Ratings
    Scalability8.837 Ratings00 Ratings
    Platform management overhead7.133 Ratings00 Ratings
    Workflow engine capability7.135 Ratings00 Ratings
    Platform access control8.836 Ratings00 Ratings
    Services-enabled integration9.036 Ratings00 Ratings
    Development environment creation7.333 Ratings00 Ratings
    Development environment replication7.531 Ratings00 Ratings
    Issue monitoring and notification7.334 Ratings00 Ratings
    Issue recovery6.331 Ratings00 Ratings
    Upgrades and platform fixes7.936 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesforce Lightning Platform and Salesforce Sales Cloud
    Feature
    Salesforce Lightning Platform
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management00 Ratings9.3261 Ratings
    Workflow management00 Ratings8.3252 Ratings
    Territory management00 Ratings7.7204 Ratings
    Opportunity management00 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.7238 Ratings
    Contract management00 Ratings7.9209 Ratings
    Quote & order management00 Ratings7.7192 Ratings
    Interaction tracking00 Ratings8.8223 Ratings
    Channel / partner relationship management00 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesforce Lightning Platform and Salesforce Sales Cloud
    Feature
    Salesforce Lightning Platform
    -
    Ratings
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Case management00 Ratings8.397 Ratings
    Call center management00 Ratings7.878 Ratings
    Help desk management00 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesforce Lightning Platform and Salesforce Sales Cloud
    Feature
    Salesforce Lightning Platform
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management00 Ratings8.5234 Ratings
    Email marketing00 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesforce Lightning Platform and Salesforce Sales Cloud
    Feature
    Salesforce Lightning Platform
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management00 Ratings8.9231 Ratings
    Billing and invoicing management00 Ratings7.774 Ratings
    Reporting00 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesforce Lightning Platform and Salesforce Sales Cloud
    Feature
    Salesforce Lightning Platform
    -
    Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting00 Ratings8.1223 Ratings
    Pipeline visualization00 Ratings8.0242 Ratings
    Customizable reports00 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of Salesforce Lightning Platform and Salesforce Sales Cloud
    Feature
    Salesforce Lightning Platform
    -
    Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields00 Ratings9.0244 Ratings
    Custom objects00 Ratings9.0233 Ratings
    Scripting environment00 Ratings8.2173 Ratings
    API for custom integration00 Ratings8.5203 Ratings
    Security
    Comparison of Security features of Salesforce Lightning Platform and Salesforce Sales Cloud
    Feature
    Salesforce Lightning Platform
    -
    Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability00 Ratings8.9215 Ratings
    Role-based user permissions00 Ratings8.8219 Ratings
    Social CRM
    Comparison of Social CRM features of Salesforce Lightning Platform and Salesforce Sales Cloud
    Feature
    Salesforce Lightning Platform
    -
    Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data00 Ratings9.0154 Ratings
    Social engagement00 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesforce Lightning Platform and Salesforce Sales Cloud
    Feature
    Salesforce Lightning Platform
    -
    Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation00 Ratings8.4208 Ratings
    Compensation management00 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of Salesforce Lightning Platform and Salesforce Sales Cloud
    Feature
    Salesforce Lightning Platform
    -
    Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access00 Ratings7.9227 Ratings
    User Ratings
    Salesforce Lightning PlatformSalesforce Sales Cloud
    Likelihood to Recommend
    6.7
    (39 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (58 ratings)
    Usability
    7.3
    (4 ratings)
    9.4
    (121 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (27 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (18 ratings)
    Support Rating
    8.1
    (15 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)