| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Keap | Score6 out of 10 | N/A | Keap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product. | $199 per month |
 Salesforce Sales Cloud | Score8.7 out of 10 | N/A | Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team… | $25 per month |
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| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
| Additional Details | All plans with 1 user and 500 contacts. The price is $30.00 for each additional user. | — | ||||||||||||||
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| Considered Both Products | Chose Keap AWeber was too simple, and Salesforce was overkill and too expensive. To be fair, Salesforce is more oriented toward salespeople (which makes sense from the name). AWeber didn't have as robust of an API as Keap. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keap Keap is a cost-effective, powerful CRM and marketing automation tool for those who have the time and resources to learn all of its intricacies. For any other system, you will be paying for a better user interface, better reporting and visualizations, more intuitive everything, … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keap Most any sales and marketing automation platform you use will create a positive ROI for you IF you'll use it. So you have to look at the user experience, support, ecosystem, certified partner community, user community, development, third-party integrations, API, and licensing … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keap I find Keap much easier to use and customize. I understand why businesses move to Salesforce when they have certain needs, but for smaller businesses and those who have less complex needs, Keap is a true game changer in growing their business. Additionally, Keap has a number of … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keap We moved to Keap/InfusionSoft from Mailchimp. We like Keap better - the one feature that Mailchimp had that Keap doesn't is the HTML page of the email newsletters. We've been looking at Salesforce as a possible option instead of Keap since it has the functionality we are … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Keap
Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keap Infusionsoft really shines as an easy to use and automated marketing CRM program for smaller organizations. While not as feature-rich as Salesforce or other CRM packages, it provides a number of powerful automated features that can require fewer staff hours for usage. For … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keap I have a client that had been using Salesforce and it would not integrate with their QuickBooks version. They are moving over to Infusionsoft for that one reason. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keap There is no competition at all in my opinion. Infusionsoft is not the best way, it's the only way. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keap I personally prefer ACT over InfusionSoft, but I worked with ACT much longer and feel like it allows us to do many more customization details on the list than Infusionsoft does. However Infusionsoft has the email campaigns and ACT does not. So that gives the advantage to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keap I have used both Salesforce.com and GoldMine in previous positions. Infusionsoft is vastly superior to GoldMine but not nearly as robust as Salesforce. I would confidently recommend it to a company with 25 employees requiring access to a CRM/data management tool or less, beyond … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keap We haven't used Salesforce, but we evaluated it and found that it wasn't at all worth the large increase in cost. No other CRM we have come across has a Campaign Builder like Infusionsoft does. Infusionsoft is priced pretty competitively. Chose Keap 1ShoppingCart AWeber- better 360 degree customer view with keap, better segmentation OfficeAutoPilot Chose Keap Marketo ACT Goldmine | Chose Salesforce Sales Cloud Salesforce is so much more user-friendly and works with so many more interface seamlessly. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Salesforce Sales Cloud There are some great benefits with Salesforce however one thing that I miss with Sage Act is the option to indicate a follow up action and date with a member. Sage Act allows you to set up a date to follow up, and then run a report to see who you need to follow up with and why. … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Keap | Salesforce Sales Cloud | |
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| Highlights |
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| CRM Project Management |
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| Lead Management |
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| Campaign Management |
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| Reporting & Analytics |
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| Platform & Infrastructure |
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| Sales Force Automation |
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| Keap | Salesforce Sales Cloud | |
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| Likelihood to Recommend | 7.2 | 8.7 |
| Likelihood to Renew | 9.0 | 10.0 |
| Usability | 9.0 | 9.4 |
| Availability | 9.1 | 9.8 |
| Performance | 9.1 | 9.0 |
| Support Rating | 9.0 | 9.0 |
| In-Person Training | 9.1 | 7.9 |
| Online Training | 8.6 | 9.1 |
| Implementation Rating | 8.0 | 2.4 |
| Configurability | 2.0 | 10.0 |
| Contract Terms and Pricing Model | - | 8.8 |
| Data Sharing and Collaboration | - | 8.2 |
| Data Sources | - | 8.2 |
| Ease of integration | 1.0 | - |
| Product Scalability | 9.1 | 8.7 |
| Professional Services | - | 9.3 |
| Vendor post-sale | 6.0 | - |
| Vendor pre-sale | 1.0 | - |
