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Salesforce Sales Cloud vs. Scratchpad

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Scratchpad

    Score9.7 out of 10
    N/AScratchpad is a productivity tool for account executives, built for sales to update Salesforce, take sales notes, and daily todos. The software can be installed as a Google Chrome plugin or as a web application. It connects to Salesforce and provides an interface where sales professionals can keep all their notes, process workflows, spreadsheets, and tasks. Co-founders Pouyan Salehi and Cyrus Karbassiyoon started the company in San Francisco, California in 2019.

    $0

    per month

    Pricing
    Salesforce Sales CloudScratchpad
    Editions & Modules
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Free
    $0
    user / month *up to five users per company
    Premium
    $19
    per user / month (billed annually)
    Team
    $39
    user / month (billed annually)
    Business
    Custom pricing
    Offerings
    Pricing Offerings
    Salesforce Sales CloudScratchpad
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce Sales CloudScratchpad
    Considered Both Products
    Salesforce
    No answer on this topic
    Scratchpad, Inc.
    Chose Scratchpad
    Only compared to Salesforce functionality
    Incentivized
    Chose Scratchpad
    Scratchpad's pipeline views allow for better forecasting. This saves me time using multiple tools and views to get a better pulse of where I am at and where I need to be. I selected Scratchpad as it was recommended to me by a colleague, and once he showed me how he was using …
    Incentivized
    Chose Scratchpad
    It doesn't. Scratchpad is more agile and much easier to use as a seller managing a large patch with lots of opportunities. SAP is robust but is far more complicated and involves a lot more inputs to get the same outputs that you can get with Scratchpad in half the time and …
    Incentivized
    Chose Scratchpad
    Scratchpad is just a much more enjoyable way of interacting with Salesforce for the features it currently supports. It's not an alternative to Salesforce, it's an alternative UX for certain daily activities in SF, and it's great at that.
    Incentivized
    Chose Scratchpad
    Before finding Scratchpad, logging account movements and mapping were done over OneNote (account management), Excel (pricing), and Word (call notes). Now I can get rid of the OneNote and Word aspects as they both sit on Scratchpad that links directly back to SF. This has helped …
    Incentivized
    Chose Scratchpad
    I prefer the usage and benefit of Scratchpad over Coda, and easier & faster to use than Salesforce. I feel Coda has very little benefit (basically google page), but Scratchpad helps me stay organized for opportunities & discovery notes which is crucial. I highly suggest …
    Incentivized
    Chose Scratchpad
    Scratchpad is far better and has way more ability to make changes than IQ does.
    Incentivized
    Chose Scratchpad
    Scratchpad has more out-of-the-box features like centralized note-taking and the ability to pull in reports.
    Incentivized
    Chose Scratchpad
    Scratchpad customizations stay within the margins of rules set by our organization. We didn't do a deep dive of Dooly and can mainly speak to the quality and effectiveness within Scratchpad. Currently, my entire team of 10 reps is using it, and we all have found usefulness. …
    Incentivized
    Chose Scratchpad
    Before Scratchpad, I made all updates through Salesforce. Reports don't load super quickly and can be tough to change. Scratchpad makes this much easier.
    Incentivized
    Chose Scratchpad
    There is nothing like Scratchpad.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Salesforce Sales CloudScratchpad
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesforce Sales Cloud and Scratchpad
    Feature
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Scratchpad
    -
    Ratings
    Customer data management / contact management9.3261 Ratings00 Ratings
    Workflow management8.3252 Ratings00 Ratings
    Territory management7.7204 Ratings00 Ratings
    Opportunity management8.7253 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.7238 Ratings00 Ratings
    Contract management7.9209 Ratings00 Ratings
    Quote & order management7.7192 Ratings00 Ratings
    Interaction tracking8.8223 Ratings00 Ratings
    Channel / partner relationship management8.1184 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesforce Sales Cloud and Scratchpad
    Feature
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Scratchpad
    -
    Ratings
    Case management8.397 Ratings00 Ratings
    Call center management7.878 Ratings00 Ratings
    Help desk management7.482 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesforce Sales Cloud and Scratchpad
    Feature
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Scratchpad
    -
    Ratings
    Lead management8.5234 Ratings00 Ratings
    Email marketing8.2201 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesforce Sales Cloud and Scratchpad
    Feature
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Scratchpad
    -
    Ratings
    Task management8.9231 Ratings00 Ratings
    Billing and invoicing management7.774 Ratings00 Ratings
    Reporting8.6195 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesforce Sales Cloud and Scratchpad
    Feature
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Scratchpad
    -
    Ratings
    Forecasting8.1223 Ratings00 Ratings
    Pipeline visualization8.0242 Ratings00 Ratings
    Customizable reports8.8252 Ratings00 Ratings
    Customization
    Comparison of Customization features of Salesforce Sales Cloud and Scratchpad
    Feature
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Scratchpad
    -
    Ratings
    Custom fields9.0244 Ratings00 Ratings
    Custom objects9.0233 Ratings00 Ratings
    Scripting environment8.2173 Ratings00 Ratings
    API for custom integration8.5203 Ratings00 Ratings
    Security
    Comparison of Security features of Salesforce Sales Cloud and Scratchpad
    Feature
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Scratchpad
    -
    Ratings
    Single sign-on capability8.9215 Ratings00 Ratings
    Role-based user permissions8.8219 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Salesforce Sales Cloud and Scratchpad
    Feature
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Scratchpad
    -
    Ratings
    Social data9.0154 Ratings00 Ratings
    Social engagement8.7152 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesforce Sales Cloud and Scratchpad
    Feature
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Scratchpad
    -
    Ratings
    Marketing automation8.4208 Ratings00 Ratings
    Compensation management8.0142 Ratings00 Ratings
    Platform
    Comparison of Platform features of Salesforce Sales Cloud and Scratchpad
    Feature
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Scratchpad
    -
    Ratings
    Mobile access7.9227 Ratings00 Ratings
    User Ratings
    Salesforce Sales CloudScratchpad
    Likelihood to Recommend
    8.7
    (392 ratings)
    9.7
    (29 ratings)
    Likelihood to Renew
    10.0
    (58 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (121 ratings)
    -
    (0 ratings)
    Availability
    9.8
    (27 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (18 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (92 ratings)
    -
    (0 ratings)
    In-Person Training
    7.9
    (11 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (15 ratings)
    -
    (0 ratings)
    Implementation Rating
    2.4
    (18 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.8
    (9 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.2
    (5 ratings)
    -
    (0 ratings)
    Data Sources
    8.2
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (52 ratings)
    -
    (0 ratings)
    Professional Services
    9.3
    (8 ratings)
    -
    (0 ratings)