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Salesforce Marketing Cloud Social Studio (discontinued) vs. Zoho Social

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Salesforce Marketing Cloud Social Studio (discontinued)

148 Reviews and Ratings

Zoho Social

552 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Marketing Cloud Social Studio (discontinued)

    Score7.3 out of 10
    		N/ARadian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024.

    $1,000

    Per Org Per Month

    Zoho Social

    Score8.8 out of 10
    		N/AZoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),…

    $15

    per month

    Pricing
    Salesforce Marketing Cloud Social Studio (discontinued)Zoho Social
    Editions & Modules
    Basic
    $1,000.00
    Per Org Per Month
    Pro
    $4,000.00
    Per Org Per Month
    Corporate
    $12,000.00
    Per Org Per Month
    Enterprise
    $40,000.00
    Per Org Per Month
    Free
    $0
    per month per user
    Standard
    $15
    per month per user
    Professional
    $40
    per month per user
    Premium
    $65
    per month 3 users
    Agency
    $320
    per month 5 users
    Agency Plus
    $460
    per month 5 users
    Offerings
    Pricing Offerings
    Salesforce Marketing Cloud Social Studio (discontinued)Zoho Social
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Add Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing.
    More Pricing Information
    Features
    Salesforce Marketing Cloud Social Studio (discontinued)Zoho Social
    Listening/monitoring
    Comparison of Listening/monitoring features of Salesforce Marketing Cloud Social Studio (discontinued) and Zoho Social
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.8
    11 Ratings
    Zoho Social
    8.1
    372 Ratings
    Boolean keyword searches8.010 Ratings00 Ratings
    Filtering out noise/spam8.010 Ratings00 Ratings
    Sentiment analysis9.09 Ratings7.9266 Ratings
    Broad channel coverage10.011 Ratings8.3366 Ratings
    Publishing
    Comparison of Publishing features of Salesforce Marketing Cloud Social Studio (discontinued) and Zoho Social
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.0
    11 Ratings
    Zoho Social
    8.9
    446 Ratings
    Content planning and scheduling8.011 Ratings9.2444 Ratings
    Audience targeting8.010 Ratings8.4313 Ratings
    Content optimization8.09 Ratings8.9366 Ratings
    Workflow management8.011 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Salesforce Marketing Cloud Social Studio (discontinued) and Zoho Social
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    9.0
    10 Ratings
    Zoho Social
    8.6
    361 Ratings
    Automated routing and prioritization9.99 Ratings8.3306 Ratings
    Customer interaction histories7.010 Ratings8.8340 Ratings
    Bulk actions10.010 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Salesforce Marketing Cloud Social Studio (discontinued) and Zoho Social
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Zoho Social
    8.9
    313 Ratings
    Lead generation8.09 Ratings8.6233 Ratings
    Content marketing9.010 Ratings9.1304 Ratings
    Paid media management8.08 Ratings00 Ratings
    Campaigns and promotions8.09 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Salesforce Marketing Cloud Social Studio (discontinued) and Zoho Social
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    11 Ratings
    Zoho Social
    9.2
    437 Ratings
    Twitter8.011 Ratings9.2389 Ratings
    Facebook8.011 Ratings9.2428 Ratings
    LinkedIn10.08 Ratings9.2384 Ratings
    Google+6.86 Ratings9.3247 Ratings
    Instagram9.08 Ratings9.3359 Ratings
    Pinterest6.54 Ratings00 Ratings
    YouTube10.07 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Salesforce Marketing Cloud Social Studio (discontinued) and Zoho Social
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Zoho Social
    8.4
    358 Ratings
    Campaign success analytics8.010 Ratings8.6356 Ratings
    Real-time tracking9.010 Ratings00 Ratings
    Competitor analysis8.08 Ratings8.2219 Ratings
    Account management
    Comparison of Account management features of Salesforce Marketing Cloud Social Studio (discontinued) and Zoho Social
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.5
    10 Ratings
    Zoho Social
    9.1
    391 Ratings
    Role-based user permissions & privileges8.09 Ratings9.1298 Ratings
    Mobile access9.010 Ratings9.2373 Ratings
    User Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)Zoho Social
    Likelihood to Recommend
    9.0
    (52 ratings)
    9.2
    (452 ratings)
    Likelihood to Renew
    8.8
    (38 ratings)
    10.0
    (13 ratings)
    Usability
    9.0
    (9 ratings)
    9.2
    (279 ratings)
    Availability
    9.6
    (5 ratings)
    8.2
    (2 ratings)
    Performance
    8.4
    (5 ratings)
    8.2
    (3 ratings)
    Support Rating
    9.0
    (8 ratings)
    9.3
    (220 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.6
    (6 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    9.8
    (6 ratings)
    8.4
    (5 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    3.6
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)