Expensify vs. SAP Concur

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Expensify
Score 7.6 out of 10
N/A
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
$5
per month per user
SAP Concur
Score 8.3 out of 10
N/A
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per report (average price)
Pricing
ExpensifySAP Concur
Editions & Modules
Collect
$5
per month per user
Control
$9
per month per user
Concur Travel and Expense
$9.00
per report (average price)
Offerings
Pricing Offerings
ExpensifySAP Concur
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ExpensifySAP Concur
Considered Both Products
Expensify
Chose Expensify
It is better since Expensify covers a multitude of different expensible options. Motus is nice as it tracks your location for the most accurate milage usage reading but also that features heavily drains my phone battery so it is very nice to just map it myself and put in later …
Chose Expensify
Expensify by far passes Excel on keeping track of expenses and reconciling. The report function is also relatively easy to use. The ability to graph is an excellent asset as well.
Chose Expensify
Concur was more expensive but offered a few other things that worked better on a corporate platform. For me personally I chose Expensify based on the lower cost and better access to what makes a difference to me on a local sales rep level. I don't use Expensify to do invoicing, …
Chose Expensify
Expensify is the only product ever used for covering travel expenses and I see no reason to try anything else.
Chose Expensify
12/10 prefer Expensify over Oracle.

From user friendliness, to support, and selfishly, the overall look and design of Expensify blows other finance software out of the water.
Chose Expensify
Expensify is simpler and more user-friendly, especially for individual use. The scan receipt function and the straightforward reporting process are key advantages. I chose Expensify because it’s quick to set up and handles most tasks without overcomplicating things.
Chose Expensify
I did not selected Expensify but I found it very easy to use
Chose Expensify
Uncomplicated
Great UX
Brilliant comms
Chose Expensify
Expensify simplifies the process without a lot of unnecessary bells and whistles
Chose Expensify
I have not evaluated or used anything similar for expense tracking. I did it manually before.
Chose Expensify
Way easier to use, way better mobile experience, the Receipt Scanning capability works and Concur doesn't even offer it. Way more flexible form requirements. Overall significantly better.
Chose Expensify
Expensify is so much better!!! TravelPerk had us spending hours on the phone with their concierge to get the best travel options, to rebook cancelled or delayed travel, and to make any changes to the itinerary before a trip. It was clunky and ineffective. We often lost money …
Chose Expensify
Expensify is much easier to use from what I hear. I was not at the company when they were using Certify but there were fewer automations and people did not like it.
Chose Expensify
Expensify was much more user friendly and most cost effective than the others.
Chose Expensify
I've used "old school" clunky web based interfaces that do not work on mobile in the past. It used to be a painful struggle when back in the office when returning from a business trip and get everything in.
Chose Expensify
For us the deal was with the cost per user. We are a small company with a tight budget and basic expense management needs, so although there are plenty of tools in the market for expense management, it was way over our budget. I needed also to be able to implement it and manage …
Chose Expensify
Before it was always just taking pics and sending to office.
Chose Expensify
Concur has an integration to the CRM system, perhaps more robust with travel options, but it's also more complicated to use in my opinion. An overkill for a small business
SAP Concur
Chose SAP Concur
SAP Concur is much reliable solution compared to peers in the market. In addition to reliability, the capabilities, future roadmap, flexibility and integration with ERP landscape makes it a simpler choice, keeping the architecture clean and following our SAP architecture …
Chose SAP Concur
Concur is not fully integrated into SAP ecosystems. If the users have implemented SAP extensively, we could see a big advantage of Concur against these expense and payroll management systems.
Chose SAP Concur
Better planning activities, but lack of trip concept
Chose SAP Concur
I am an end user, cant choose!
Chose SAP Concur
We use AmTrav for travel booking and SAP Concur for the expense reporting and approvals. SAP Concur may be a better solution for travel booking, however I have not used it.
Chose SAP Concur
Overall SAP Concur was the best because of its inherent integration with our SAP application through ICS.
Chose SAP Concur
we really defaulted to SAP Concur as it is an SAP product and considered best in class. we really did not explore others.
Chose SAP Concur
Its integrated and most robust among others.
Chose SAP Concur
SAP Concur is the best choice if you are already in the SAP ecosystem. Other solutions do not generally provide anything more than SAP Concur and from an integration perspective, it is more seamless to use SAP Concur if your main ERP is SAP S4/HANA. This is why we use SAP Concur.
Chose SAP Concur
SAP Concur is a one-stop shop both for making travel arrangements and submitting expenses.
Chose SAP Concur
AspenONE Asset Performance Management (APM)
Chose SAP Concur
I was not involved in the product evaluation. However, the integration of travel booking, travel expense recording, expense reimbursement payments and status tracking are a high positive for this product. This product allows the employee to set up their own profile, integrates …
Chose SAP Concur
I have previously used HRT and indigenously developed software for this. They are no match to SAP Concur as the procedures are lengthy, cumbersome, error prone and lacks visibility. Not to miss out mentioning that the UX is not friendly, despite regularly upgrading the product …
Features
ExpensifySAP Concur
Expense Management
Comparison of Expense Management features of Product A and Product B
Expensify
8.4
Ratings
2% below category average
SAP Concur
8.3
Ratings
3% below category average
Employee Expense Reporting8.90 Ratings8.30 Ratings
Corporate Card Reconciliation7.80 Ratings8.20 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Expensify
7.5
Ratings
9% below category average
SAP Concur
8.1
Ratings
1% below category average
Customizable Approval Policies6.60 Ratings7.90 Ratings
Financial Document Management8.20 Ratings8.40 Ratings
Payment Status Tracking8.30 Ratings8.30 Ratings
Payment Audit Trail8.70 Ratings8.30 Ratings
Duplicate Bill Detection6.70 Ratings7.80 Ratings
Advanced OCR6.60 Ratings7.90 Ratings
Electronic Funds Transfer7.90 Ratings8.10 Ratings
Best Alternatives
ExpensifySAP Concur
Small Businesses
Dext
Dext
Score 9.8 out of 10
Dext
Dext
Score 9.8 out of 10
Medium-sized Companies
Precoro
Precoro
Score 2.8 out of 10
Precoro
Precoro
Score 2.8 out of 10
Enterprises
Emburse Chrome River
Emburse Chrome River
Score 9.2 out of 10
Emburse Chrome River
Emburse Chrome River
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ExpensifySAP Concur
Likelihood to Recommend
9.1
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
9.0
(0 ratings)
Usability
7.0
(0 ratings)
8.5
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
8.5
(0 ratings)
8.0
(0 ratings)
In-Person Training
-
(0 ratings)
7.6
(0 ratings)
Online Training
-
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
Configurability
-
(0 ratings)
9.0
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
5.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
ExpensifySAP Concur
Likelihood to Recommend
I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.
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SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
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Pros
  • I am able to submit my mileage and the great feature to put the starting destination and end destination. It auto populates the mileage for you!
  • The coniserge is helpful and reminds me when I did not do certain things like submit my report. That’s a nice feature!
  • I am able to submit my expenses quickly and it scans the receipts or you can upload a picture of them very quickly.
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  • SAP Concur has mobile applications for iOS and Android devices.
  • It offers capabilities that automate complex and repetitive accounting processes.
  • In addition, SAP Concur offers invoice, travel, and expense modules in one place.
  • It eradicates errors when paying vendors by matching POs, invoices, and receivables.
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Cons
  • Cant choose for specific lines of non -reimbursable expenses to several credit cards. only one preconfigured.
  • there are limited cards to choose for with Expensify Travel as a corporate cards.
  • The policy rules are pretty basic. i would like to have more granular options
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  • Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
  • Concur's setup features may seem a little complicated to certain administrators.
  • Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
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Likelihood to Renew
Our company will use Expensify for as long as it will fit our purposes. However, it is obvious that once the fast-growing company will reach a certain size, we will need to transition to a more complex system. For our current purposes however, Expensify is great and I would recommend it to everyone
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Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
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Usability
So simple to set up and use. It was easy to roll out to all our staff! The demos, instructions, and FAQ's were well written and enabled us to train our staff quickly. We have frontline employees who have mastered the system in a day. The scalability is also perfect. We are able to start with just a few cards and grew that number as our organization needed without any problems.
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I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
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Reliability and Availability
No answers on this topic
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
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Performance
No answers on this topic
Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
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Support Rating
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
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I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
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In-Person Training
No answers on this topic
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
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Online Training
No answers on this topic
I can use it after that training, so it fits the purpose.
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Implementation Rating
The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process
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There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
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Alternatives Considered
Concur is the only formal software I've used, though I think this was only used in my PhD program (2010-2014), so in fairness, it's been a while. I remember Concur being just OK. It was certainly easier to use than the 'upload documents to email' process my former employer had instituted, but it was not Expensify-level smart and easy. At least back then, there was no simple drag-and-drop document parsing for example.
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Sirion One has very limited functionality. SAP Concur goes seamlessly with SAP. It generates the SAE file, which feeds the GL Posting. SAP Concur has huge network of all the travel partners providing multiple options and range depending on organization strategy. It is easily linked with Outlook calendar, prompting user for all travel related activities and news.
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Scalability
No answers on this topic
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
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Return on Investment
  • Positives include - timely expense reports to reconcile our fiscal year financials
  • Negatives include - the monthly service fee per employee (even if no expenses were generated that month) - it is not cost effective for ALL of our employees to utilize the application.
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  • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
  • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
  • It also helps in payment audits and thereby it helps in improving the overall process.
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ScreenShots

Expensify Screenshots

Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.Screenshot of corporate cards. The Expensify Card offers cash back on every US purchase.

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app