SAP Conversational AI (discontinued) vs. Tidio
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
SAP Conversational AI (discontinued) | Score6.8 out of 10 | N/A | SAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract. | N/A |
Tidio | Score8.9 out of 10 | N/A | Tidio is a live chat app powered by a chatbot and that comes with mailing features. | $0 per month |
| SAP Conversational AI (discontinued) | Tidio | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| SAP Conversational AI (discontinued) | Tidio | |||||||||||||
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| Chat Analytics and Reports |
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| SAP Conversational AI (discontinued) | Tidio | |
|---|---|---|
| Likelihood to Recommend | 7.4 | 9.0 |
| Usability | 7.7 | - |
| Availability | 8.2 | - |
| Performance | 8.2 | - |
| Support Rating | 6.5 | - |