Satmetrix (discontinued) vs. Square 9 Softworks
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Satmetrix (discontinued) | Score8 out of 10 | N/A | Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. | N/A |
 Square 9 Softworks | Score9 out of 10 | N/A | For document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications. | $250 per month 5 users |
| Satmetrix (discontinued) | Square 9 Softworks | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Offered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization. Pricing excludes professional services and implementation fees | ||||||||||||||
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| Satmetrix (discontinued) | Square 9 Softworks | |||||||||||||||||||
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| Survey Format & Appearance |
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| Survey Content |
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| Survey Logic |
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| Survey Reporting & Analytics |
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| Survey Administration & Security |
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| Satmetrix (discontinued) | Square 9 Softworks | |
|---|---|---|
| Likelihood to Recommend | 4.0 | 9.1 |
| Likelihood to Renew | 5.1 | 4.9 |
| Usability | - | 6.5 |
| Availability | - | 7.3 |
| Performance | - | 7.3 |
| Support Rating | - | 7.9 |
| In-Person Training | - | 7.3 |
| Implementation Rating | - | 6.4 |
| Ease of integration | - | 4.5 |
| Product Scalability | - | 7.3 |
| Vendor post-sale | - | 7.3 |
| Vendor pre-sale | - | 7.3 |