TrustRadius: an HG Insights company

ServicePro vs. ServiceTitan

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServicePro

    Score6 out of 10
    N/AServicePro is an IT service management solution that can be hosted on-premise or deployed through the cloud. It includes features such as change, incident / task, and project management.N/A

    ServiceTitan

    Score5.5 out of 10
    N/AServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…

    $125

    per technician/per month

    Pricing
    ServiceProServiceTitan
    Editions & Modules
    No answers on this topic
    ServiceTitan
    $125
    per technician/per month
    ServiceTitan
    $398
    per month
    Offerings
    Pricing Offerings
    ServiceProServiceTitan
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Features
    ServiceProServiceTitan
    Incident and problem management
    Comparison of Incident and problem management features of ServicePro and ServiceTitan
    Feature
    ServicePro
    7.1
    1 Ratings
    ServiceTitan
    -
    Ratings
    Organize and prioritize service tickets8.01 Ratings00 Ratings
    Expert directory7.01 Ratings00 Ratings
    Service restoration7.01 Ratings00 Ratings
    Self-service tools5.01 Ratings00 Ratings
    Subscription-based notifications9.01 Ratings00 Ratings
    ITSM collaboration and documentation8.01 Ratings00 Ratings
    ITSM reports and dashboards6.01 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of ServicePro and ServiceTitan
    Feature
    ServicePro
    8.5
    1 Ratings
    ServiceTitan
    -
    Ratings
    Configuration mangement8.01 Ratings00 Ratings
    Policy and contract enforcement9.01 Ratings00 Ratings
    Change management
    Comparison of Change management features of ServicePro and ServiceTitan
    Feature
    ServicePro
    8.0
    1 Ratings
    ServiceTitan
    -
    Ratings
    Service-level management8.01 Ratings00 Ratings
    User Ratings
    ServiceProServiceTitan
    Likelihood to Recommend
    6.0
    (1 ratings)
    3.5
    (14 ratings)
    Usability
    -
    (0 ratings)
    4.2
    (2 ratings)