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ServiceTitan vs. Square Customers

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ServiceTitan

38 Reviews and Ratings

Square Customers

14 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceTitan

    Score5.4 out of 10
    		N/AServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…

    $125

    per technician/per month

    Square Customers

    Score8.7 out of 10
    		N/ASquare's Customer Engagement Suite, or Square Customers, is a suite of solutions that enables Square users to connect with existing customers, reach new ones, and grow relationships using tools that integrate with Square Point of Sale and Square Online.

    $0

    Pricing
    ServiceTitanSquare Customers
    Editions & Modules
    ServiceTitan
    $125
    per technician/per month
    ServiceTitan
    $398
    per month
    Customer Directory
    $0
    Gift Card Starter Pack
    $2
    per card (plus 2.6% + 10¢ processing fee)
    Email Marketing
    starting $15
    per month
    Text Message Marketing
    starting at $10
    per month
    Loyalty
    starting at $45
    per month
    Quick Cards
    from 99c
    per card (plus 2.6% + 10¢ processing fee)
    Custom Cards
    from 81c
    per card (plus 2.6% + 10¢ processing fee)
    Offerings
    Pricing Offerings
    ServiceTitanSquare Customers
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ServiceTitanSquare Customers
    Sales Force Automation
    Comparison of Sales Force Automation features of ServiceTitan and Square Customers
    Feature
    ServiceTitan
    -
    Ratings
    Square Customers
    7.1
    4 Ratings
    Customer data management / contact management00 Ratings9.04 Ratings
    Workflow management00 Ratings8.13 Ratings
    Territory management00 Ratings5.33 Ratings
    Opportunity management00 Ratings4.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.53 Ratings
    Contract management00 Ratings8.04 Ratings
    Quote & order management00 Ratings6.94 Ratings
    Interaction tracking00 Ratings7.74 Ratings
    Channel / partner relationship management00 Ratings5.83 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ServiceTitan and Square Customers
    Feature
    ServiceTitan
    -
    Ratings
    Square Customers
    6.8
    2 Ratings
    Case management00 Ratings7.32 Ratings
    Call center management00 Ratings6.82 Ratings
    Help desk management00 Ratings6.32 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ServiceTitan and Square Customers
    Feature
    ServiceTitan
    -
    Ratings
    Square Customers
    8.9
    2 Ratings
    Lead management00 Ratings8.92 Ratings
    Email marketing00 Ratings8.92 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ServiceTitan and Square Customers
    Feature
    ServiceTitan
    -
    Ratings
    Square Customers
    7.9
    3 Ratings
    Task management00 Ratings5.73 Ratings
    Billing and invoicing management00 Ratings9.53 Ratings
    Reporting00 Ratings8.43 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ServiceTitan and Square Customers
    Feature
    ServiceTitan
    -
    Ratings
    Square Customers
    8.7
    2 Ratings
    Forecasting00 Ratings8.02 Ratings
    Pipeline visualization00 Ratings9.02 Ratings
    Customizable reports00 Ratings9.02 Ratings
    Customization
    Comparison of Customization features of ServiceTitan and Square Customers
    Feature
    ServiceTitan
    -
    Ratings
    Square Customers
    6.9
    2 Ratings
    Custom fields00 Ratings3.72 Ratings
    Scripting environment00 Ratings7.01 Ratings
    API for custom integration00 Ratings10.01 Ratings
    Security
    Comparison of Security features of ServiceTitan and Square Customers
    Feature
    ServiceTitan
    -
    Ratings
    Square Customers
    9.5
    3 Ratings
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings9.03 Ratings
    Social CRM
    Comparison of Social CRM features of ServiceTitan and Square Customers
    Feature
    ServiceTitan
    -
    Ratings
    Square Customers
    6.6
    2 Ratings
    Social data00 Ratings6.32 Ratings
    Social engagement00 Ratings6.82 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ServiceTitan and Square Customers
    Feature
    ServiceTitan
    -
    Ratings
    Square Customers
    6.0
    1 Ratings
    Marketing automation00 Ratings10.01 Ratings
    Compensation management00 Ratings2.01 Ratings
    Platform
    Comparison of Platform features of ServiceTitan and Square Customers
    Feature
    ServiceTitan
    -
    Ratings
    Square Customers
    9.0
    3 Ratings
    Mobile access00 Ratings9.03 Ratings
    User Ratings
    ServiceTitanSquare Customers
    Likelihood to Recommend
    3.4
    (14 ratings)
    8.7
    (4 ratings)
    Usability
    4.0
    (2 ratings)
    9.6
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    7.6
    (3 ratings)