TrustRadius

Bird vs. ShoutOUT Messaging Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bird
Score 8.5 out of 10
N/A
Bird CRM, replacing the former MessageBird, is a CRM for Marketing, Sales, and Payments, powering messages to customers across Email, SMS, and WhatsApp.
$0.01
per message
ShoutOUT Messaging Platform
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
ShoutOUT is a business texting tool to send personalized SMS campaigns, with advanced personalization and segmentation features. Users can send: personalized alerts promotions reminders short links marketing / promotional campaigns customer feedback collection customer updates conversational messaging team communication in any SMEs including the…
$9.99
per month per SMS
Pricing
BirdShoutOUT Messaging Platform
Editions & Modules
API Pricing - WhatsApp
$0.01
per message
API Pricing - Voice
$0.01
per minute
API Pricing - SMS
$0.01
per message
API Pricing - Numbers
$1
per month
Pro
$50
per month
Pro Plus
$150
per month
Start Up
Free
Custom Plan
Contact sales team
Growth
$9.99
per month per SMS
Pro
$19.99
per month per SMS
Starter
Free subscription
per SMS
Offerings
Pricing Offerings
BirdShoutOUT Messaging Platform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BirdShoutOUT Messaging Platform
Considered Both Products
Bird
Verified User
Anonymous
Chose Bird
I use 24sessions predominantly as I have large discount with it and it works for scheduling clients. The user interface is helpful for past meetings.

24sessions is click and go - no account or software is needed for the client.
Verified User
Anonymous
Chose Bird
Twilio prices were much higher for our initial volume (30k SMS/month). But they have more APIs and more services if you need to integrate email, SMS, and other channels.
We didn't need those features, only basic SMS and email, so we kept each feature from one provider. Email …
PR
Pablo Ritchie
Product Manager
Chose Bird
Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through …
ShoutOUT Messaging Platform

No answer on this topic

Best Alternatives
BirdShoutOUT Messaging Platform
Small Businesses
Telegram
Telegram
Score 9.2 out of 10
Telegram
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Score 9.2 out of 10
Medium-sized Companies
Telegram
Telegram
Score 9.2 out of 10
Telegram
Telegram
Score 9.2 out of 10
Enterprises
Telegram
Telegram
Score 9.2 out of 10
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BirdShoutOUT Messaging Platform
Likelihood to Recommend
5.3
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
BirdShoutOUT Messaging Platform
Likelihood to Recommend
24sessions is perfect for appointments such as coaching (my use case) where you want them to be able to go into your booking calendar, choose a time and schedule the appointment - or to schedule it from your end. They they get an email on creation and reminder email. I find it not helpful or at least, not at all intuitive, for setting up a host created meeting immediately. You can create it so you can be live at anytime, but host created isn't as any to set up
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Users can transfer a client to another user without a particular permission
  • It allows you to control the communication of our agents and their activity.
  • It gives us a feeling of closeness to our clients who, due to their work activity, cannot answer the phone
PR
Pablo Ritchie
Product Manager
Read full review
No answers on this topic
Cons
  • Recording feature being available again
  • Faster call set for spur of the moment, host initiated calls
  • No ability to call in using a phone for those without internet/low speed access.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through two agents and you could have a bad end user or customer experience.
PR
Pablo Ritchie
Product Manager
Read full review
No answers on this topic
Return on Investment
  • Lower cost per message
  • High SMS delivery rate
  • Fast development
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots

ShoutOUT Messaging Platform Screenshots

Screenshot of Dashboard Main dashboard displaying the main menu on the left side, credit balance, campaign history, recent campaign analytics, contacts, and purchased sender IDs / mobile numbers, giving a holistic view of the user account with all important data at a glance.Screenshot of SMS compose box Message compose box to edit the SMS content, add emojis and custom attributes, use saved templates or create new ones, and shorten link using the built-in URL shortener. The mobile phone screen displays how the SMS will look like in the recipient's phone.Screenshot of Campaign analytics Campaign dashboard displaying all campaigns created to date, with the options to search previous campaigns by name, create new campaigns, and view in detail analytics for each campaign by clicking on them.Screenshot of Contact Segmentation Group contacts based on their personal data, purchase behaviors, demographics etc. View all added contacts and relevant data as well as created contact groups, with the options to add new contacts, search contacts, download contacts, and filter contacts by attributes (e.g., location, age, browser).