TrustRadius: an HG Insights company

ShoutOUT Messaging Platform

Score10 out of 10

1 Reviews and Ratings

What is ShoutOUT Messaging Platform?

ShoutOUT is a business texting tool to send personalized SMS campaigns, with advanced personalization and segmentation features. Users can send:
  • personalized alerts
  • promotions
  • reminders
  • short links
  • marketing / promotional campaigns
  • customer feedback collection
  • customer updates
  • conversational messaging
  • team communication

in any SMEs including the following:
  • Hotels
  • Restaurants
  • Education
  • Non profits
  • Ecommerce / Woocommerce stores
  • Banks
  • Healthcare
  • Talent agencies
  • Real-estate
  • Supermarkets
  • Retail shops
  • Inter-office
  • Weddings
  • Events
  • Voting
  • Influencers / Content creators
  • Celebrities
  • HR
Other solutions include:
  • SMS API and OTP API
SMS API for hassle-free two-way messaging & OTP API for two factor authentication code generation and validation. (ShoutOUT Lite | SMS API for Sending, Receiving SMS & OTP)
  • Shared Inbox
Omnichannel messaging platform for SMS, WhatsApp, Messenger, Instagram, with multiple admins and a chatbot. (Omnichannel Messaging Platform | ShoutOUT Inbox)

Media

Dashboard

Main dashboard displaying the main menu on the left side, credit balance, campaign history, recent campaign analytics, contacts, and purchased sender IDs / mobile numbers, giving a holistic view of the user account with all important data at a glance.
SMS compose box

Message compose box to edit the SMS content, add emojis and custom attributes, use saved templates or create new ones, and shorten link using the built-in URL shortener. The mobile phone screen displays how the SMS will look like in the recipient's phone.
Campaign analytics

Campaign dashboard displaying all campaigns created to date, with the options to search previous campaigns by name, create new campaigns, and view in detail analytics for each campaign by clicking on them.
Contact Segmentation

Group contacts based on their personal data, purchase behaviors, demographics etc. View all added contacts and relevant data as well as created contact groups, with the options to add new contacts, search contacts, download contacts, and filter contacts by  attributes (e.g., location, age, browser).

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