Skype for Business / Lync (discontinued) vs. Webex App

Skype for Business / Lync (discontinued)

2,583 Reviews and Ratings

Webex App

1,624 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Skype for Business / Lync (discontinued)	Score8.7 out of 10	N/A	Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.	N/A
Webex App	Score8.3 out of 10	N/A	The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.	$0 user/month

Pricing

Skype for Business / Lync (discontinued)

Webex App

No answers on this topic

Basic Plan: $0.00
user/month
Meet Plan: $13.50
user/month
Meet + Call Plan: $25.00
user/month
Enterprise Plan: Contact Sales

Pricing Offerings
Skype for Business / Lync (discontinued)	Webex App
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

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Community Pulse
Key User Insights
	Skype for Business / Lync (discontinued)	Webex App
Considered Both Products	Discontinued Products Austin Lin IT Operations Lead in Corporate at Providence Technology Group, Inc. (Information Technology & Services, 11-50 employees) Chose Skype for Business / Lync (discontinued) Skype for Business, now part of Microsoft Teams is just better for us since we were already a Microsoft productivity suite (Office) user. No additional cost when we went from traditional product license model to SaaS. Continuous integration and upgrades with MS 365 make it … Incentivized Helpful? Pavel Khan Opu Software Developer in Information Technology at Asian Information Technology Ltd. (AITL) (Information Technology & Services, 51-200 employees) Chose Skype for Business / Lync (discontinued) Skype for Business makes it easier to group contacts and receive offline/online notifications. It is a great way to make small-group contacts and discuss things over text and phone. It makes business calls more manageable and more interactive to organize. It's helpful if I need … Incentivized Helpful? Ashish Kumar Mishra Technical Undergraduate Intern in Customer Service at Cisco Systems (Information Technology & Services, 10,001+ employees) Chose Skype for Business / Lync (discontinued) Every software has its own pros and cons, however, Skype for Business is more like a balanced application with all the features required for a business need. MS teams [have] a messy user interface that Incentivized Helpful? Umurefe Demir Research Development Mechanical Engineer in Research & Development at Ford Otosan (Automotive, 10,001+ employees) Chose Skype for Business / Lync (discontinued) We use also Webex teams and Microsoft Teams. Both are also great products. Skype for Business is more simple than both. It is [something] that we all used since MSN messenger. Mobile application is also very good and still used to give and take calls. Other features are … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype gives user ability to control who can view or download the shared contents which I have not seen on Webex. Skype falls behind in customization of appearance as I can modify Webex, change theme, change pictures which is not present in Skype. Screen sharing is better in … Incentivized Helpful? Naushad Akhtar Systems Analyst in Finance and Accounting at GTAA (Airlines/Aviation, 1001-5000 employees) Chose Skype for Business / Lync (discontinued) Skype for Business is more powerful yet easy to use. Has a better sound and picture quality. It does not need to be installed each time you get an invitation. You can use an external audio device or built-in devices. You can control another person's computer or give control of … Incentivized Helpful? Aravind Dirisipo Design Engineer in Engineering at Cyient (Information Technology and Services, 10,001+ employees) Chose Skype for Business / Lync (discontinued) Previously, we had cisco WebEx as our communication software, but after using Skype for Business we feel that a lot of things can be achieved through this software. The most used feature of Skype is screen sharing which allows presenting our screen to our clients to show them … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype for business is severely lacking when hosting meetings -- other software options are definitely better. Again, the ability to initiate a meeting (and perhaps in-browser versus locally on the device) is a major impediment with Skype for Business. Microsoft needs to do a … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) WebEx seems to be more cumbersome than Skype and does not integrate as smoothly into Microsoft Outlook. Incentivized Helpful?	Cisco Carlos Delgado Barcia Technical Support Specialist in Customer Service at CSS Corp (Computer Networking, 1001-5000 employees) Chose Webex App Webex is a lot more secure and you get more for the money, Enhanced security protocols and integrations with other systems, feature-packed and ease of use. Incentivized Helpful? Verified User Chose Webex App Webex App is more secure and provides a better experience for users. It's less resource-intensive than Microsoft Teams and Cisco actively develops and improves the app. Noise-canceling is second to none, thanks to the acquisition of Babble Labs, and when used with products like … Incentivized Helpful? Verified User Chose Webex App It has ease of use and wider reach Incentivized Helpful? Malcolm Abdullah Video & Voice Engineer II in Information Technology at Spectrum Communications (Telecommunications, 10,001+ employees) Chose Webex App When comparing other chat infrastructure programs like Webex. I haven't really met or used one that compares to what the current WebEx program does now. Though there are many programs like it I haven't experienced a better Incentivized Helpful? Francisco Antonio Network System Administrator in Information Technology at Kyndryl Brazil (Information Technology & Services, 10,001+ employees) Chose Webex App - Worldwide used by companies - It is very useful for remote access (for network supporters) - It is perfect for environments where the network has Cisco devices, it doesn't mean that other brands aren't suitable. - You can record the meetings, and training and use them for a … Incentivized Helpful? jeffrey moura customer success manager in Information Technology at Orange business services (Information Technology & Services, 10,001+ employees) Chose Webex App Webex App seems to be more robust and has a more attractive Gui. the fact that webex looks technologically superior compared to other solutions thanks to the various features that are being offered to customers. we are also working in different geographical locations and also … Incentivized Helpful? Verified User Chose Webex App Compared with Webex, Microsoft Teams has a more intuitive interface and better integration with Outlook. My organization was using Webex before the COVID-19 pandemic and continues to use it. We have now fully transitioned over to Microsoft Teams for smaller team meetings, with … Incentivized Helpful? Verified User Chose Webex App Actually, I find Webex App better than others so I never used any other app apart from Webex App, so I can't say any thing about other apps. But would suggest my colleague and other guys use this app, good app for each use and troubleshooting if you are in the technical field Incentivized Helpful? Raghubansh Mani Tiwari Lead Connectivity Operations Analyst (DC/SEC/ISP) in Information Technology at Barclays (Information Technology and Services, 10,001+ employees) Chose Webex App Most of the time when I've used Webex and every time I felt better and confident. However, when I use other products sometimes I felt slowness or it doesn't work on low bandwidth. Incentivized Helpful? Verified User Chose Webex App Easy to use without any complications. The quality of calls is always better when compared to others. User-friendly, it can be easily explained to a customer for one-time use and there are no glitches or downtimes faced. Highly secured without any breach of privacy Wide … Incentivized Helpful? Chethan Chandra IT Technology Principal Consultant in Information Technology at SAP Labs India (Information Technology & Services, 10,001+ employees) Chose Webex App Webex integrates Cisco hardware range very well with its software offering, particularly nice to take meetings on the go with the App. This provides a seamless experience. The others don't have a great hardware range, or what they have is limited & co-branded making it … Incentivized Helpful? Verified User Chose Webex App For me, Zoom is new application and doesn't know customer needs for an application and can't integrate with any instant messaging app. Microsoft Teams has integration with Microsoft & Microsoft Azure apps but stability and availability on Webex App made me ignore this … Incentivized Helpful? RAJESH VENGILOT Lead (Unified Communications) in Information Technology at Tata Communications LTD (Information Technology & Services, 10,001+ employees) Chose Webex App In out environment we use both WebEx teams and Microsoft Teams. Both the apps compete head to head with the features and utilities. Incentivized Helpful? Manjunath KK Project Manager in Information Technology at T-Systems ICT India Pvt. Ltd. (Information Technology & Services, 5001-10,000 employees) Chose Webex App Webex App is lot better, user friendly and stable in comparison with others Incentivized Helpful? Verified User Chose Webex App Webex teams and Microsoft Teams are very similar, I think it depends on what your organization is using as to which way you would go. I find the platforms and overall experience to almost be exactly the same, although I think Microsoft Teams has more awareness and therefore … Incentivized Helpful? Verified User Chose Webex App We were using Skype before Webex Teams and it is so better. Skype never had a historic chat feature and also the interface of Webex Teams is better. Also, video and audio calls on Skype were not that smooth like on Webex Teams. Incentivized Helpful? Leonardo Gonzalez Arquitecto en Soluciones de Colaboracion Cisco in Engineering at DIRECTV Latin America (Entertainment, 1001-5000 employees) Chose Webex App Cisco Jabber prevails over the Skype for Business option, particularly in those organizations where Cisco infrastructure exists, such as the Communications Manager suite, voice gateways and brand devices that use services for the PSTN, since integrations and interoperability … Incentivized Helpful? Jamie Chua Internal Partner Account Manager in Product Management at Tech Data (Information Technology & Services, 5001-10,000 employees) Chose Webex App Webex is much more user friendly. I can loop in multiple people at a time that are working on a project together and we are able to also remove people that aren't a part of the conversation. Also, we are able to see who has read the messages and who has not. Incentivized Helpful? Ed Thrussell Senior Application Engineer/Product Development in Research & Development at VanillaIP (Telecommunications, 51-200 employees) Chose Webex App Webex [(formerly Webex Teams)] with our Broadworks integration beats the others hands down due to the ability to out the box on our platform have an enterprise grade collaboration product along with external calling capabilities that other products cannot offer without further … Incentivized Helpful? brian kachel CTO (Chief Technical Officer) in Information Technology at Premier Research (Hospital & Health Care, 1001-5000 employees) Chose Webex App Provided a consistent tool for voice video, IM and team room collaboration, as well as integration with in office meeting room kits. Incentivized Helpful? Jonathan Pierce Enterprise Architect in Information Technology at Kindred Healthcare (Hospital & Health Care, 10,001+ employees) Chose Webex App Cisco Webex Teams I feel is best of breed and feature-rich. There were no features that a competitor had that Cisco Webex Teams did not. Through many acquisitions, we ended up with a plethora of collaboration tools, and because we were already a large Cisco customer, the … Incentivized Helpful? Verified User Chose Webex App This interacts better with our current solutions using Google, IPT, Video conferences, etc. Incentivized Helpful? Verified User Chose Webex App I think Teams is more seamlessly integrated for functions within Teams, and certainly requires less customer expertise, as most of the heavy lifting is in the Webex cloud. I think that Skype integrates better for traditional federations as Teams really has no native solution … Incentivized Helpful? Lochan Kalicharan Freelance Photographer in Information Technology at Self Employed (Medical Practice, 10,001+ employees) Chose Webex App Currently, this has been the only solution we have tested and due to its success in meeting all our criteria, we have continued to use this. We do not foresee any future changes unless our immediate needs for communication and virtual collaborative spaces changes. At that … Incentivized Helpful? Luis Miguel Alvarez Ramírez Ingeniero de Implementaciones y Proyectos in Engineering at Soluciones y Servicios Integrales en Tecnología (Computer Networking, 51-200 employees) Chose Webex App Cisco gives us a deep integration with Cisco on-premise, especially with Cisco Unified Communications Manager. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Skype for Business / Lync (discontinued)

Webex App

Comparison of Performance & Compatibility of Online Events Software features of Skype for Business / Lync (discontinued) and Webex App
Feature	Skype for Business / Lync (discontinued) 8.0 195 Ratings	Webex App - Ratings
High quality audio	9.1191 Ratings	00 Ratings
High quality video	9.0185 Ratings	00 Ratings
Low bandwidth requirements	5.0181 Ratings	00 Ratings
Mobile support	9.0146 Ratings	00 Ratings

Comparison of Screen Sharing features of Skype for Business / Lync (discontinued) and Webex App
Feature	Skype for Business / Lync (discontinued) 7.0 191 Ratings	Webex App - Ratings
Desktop sharing	9.0191 Ratings	00 Ratings
Whiteboards	5.0120 Ratings	00 Ratings

Comparison of Online Meetings / Events features of Skype for Business / Lync (discontinued) and Webex App
Feature	Skype for Business / Lync (discontinued) 9.3 188 Ratings	Webex App - Ratings
Calendar integration	10.0174 Ratings	00 Ratings
Meeting initiation	9.5182 Ratings	00 Ratings
Integrates with social media	8.182 Ratings	00 Ratings
Record meetings / events	9.0143 Ratings	00 Ratings
Slideshows	10.0115 Ratings	00 Ratings

Comparison of Online Events Collaboration features of Skype for Business / Lync (discontinued) and Webex App
Feature	Skype for Business / Lync (discontinued) 7.5 173 Ratings	Webex App - Ratings
Live chat	8.5171 Ratings	00 Ratings
Audience polling	7.094 Ratings	00 Ratings
Q&A	7.094 Ratings	00 Ratings

Comparison of Online Events Security features of Skype for Business / Lync (discontinued) and Webex App
Feature	Skype for Business / Lync (discontinued) 6.8 156 Ratings	Webex App - Ratings
User authentication	9.0142 Ratings	00 Ratings
Participant roles & permissions	8.5148 Ratings	00 Ratings
Confidential attendee list	3.0109 Ratings	00 Ratings

Comparison of VoIP system collaboration features of Skype for Business / Lync (discontinued) and Webex App
Feature	Skype for Business / Lync (discontinued) 7.8 1 Ratings	Webex App - Ratings
Video conferencing	7.01 Ratings	00 Ratings
Audio conferencing	8.01 Ratings	00 Ratings
Video screen sharing	8.01 Ratings	00 Ratings
Instant messaging	8.01 Ratings	00 Ratings

Comparison of Project Management features of Skype for Business / Lync (discontinued) and Webex App
Feature	Skype for Business / Lync (discontinued) - Ratings	Webex App 6.9 571 Ratings
Task Management	00 Ratings	7.3321 Ratings
Gantt Charts	00 Ratings	7.9150 Ratings
Scheduling	00 Ratings	8.0444 Ratings
Workflow Automation	00 Ratings	5.2214 Ratings
Mobile Access	00 Ratings	8.0536 Ratings
Search	00 Ratings	6.3452 Ratings
Visual planning tools	00 Ratings	5.4240 Ratings

Comparison of Communication features of Skype for Business / Lync (discontinued) and Webex App
Feature	Skype for Business / Lync (discontinued) - Ratings	Webex App 7.6 614 Ratings
Chat	00 Ratings	8.5604 Ratings
Notifications	00 Ratings	8.6594 Ratings
Discussions	00 Ratings	8.9547 Ratings
Surveys	00 Ratings	6.3298 Ratings
Internal knowledgebase	00 Ratings	6.8270 Ratings
Integrates with GoToMeeting	00 Ratings	10.0151 Ratings
Integrates with Gmail and Google Hangouts	00 Ratings	2.0175 Ratings
Integrates with Outlook	00 Ratings	10.0382 Ratings

Comparison of File Sharing & Management features of Skype for Business / Lync (discontinued) and Webex App
Feature	Skype for Business / Lync (discontinued) - Ratings	Webex App 7.4 528 Ratings
Versioning	00 Ratings	8.1313 Ratings
Video files	00 Ratings	7.5455 Ratings
Audio files	00 Ratings	8.3456 Ratings
Document collaboration	00 Ratings	8.0427 Ratings
Access control	00 Ratings	8.8332 Ratings
Advanced security features	00 Ratings	9.0340 Ratings
Integrates with Google Drive	00 Ratings	1.1169 Ratings
Device sync	00 Ratings	8.8311 Ratings

User Ratings
	Skype for Business / Lync (discontinued)	Webex App
Likelihood to Recommend	8.4 (198 ratings)	9.0 (681 ratings)
Likelihood to Renew	9.0 (7 ratings)	9.0 (30 ratings)
Usability	9.0 (14 ratings)	8.9 (392 ratings)
Availability	- (0 ratings)	8.0 (10 ratings)
Performance	- (0 ratings)	9.9 (10 ratings)
Support Rating	8.5 (40 ratings)	8.2 (395 ratings)
In-Person Training	- (0 ratings)	8.2 (3 ratings)
Online Training	- (0 ratings)	8.5 (6 ratings)
Implementation Rating	7.0 (2 ratings)	6.0 (13 ratings)
Configurability	- (0 ratings)	6.5 (12 ratings)
Ease of integration	- (0 ratings)	9.0 (9 ratings)
Product Scalability	- (0 ratings)	7.1 (9 ratings)
Vendor post-sale	- (0 ratings)	9.0 (8 ratings)
Vendor pre-sale	- (0 ratings)	8.0 (9 ratings)