| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Skype (discontinued) | Score7.1 out of 10 | N/A | Skype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025. | $2.99 per month |
 TeamViewer | Score8.5 out of 10 | N/A | TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features. | $299 per year |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Skype (discontinued) | TeamViewer | |
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| Considered Both Products | Chose Skype (discontinued) Skype is a great app for various purposes, such as texting, calling, video chatting, and even holding virtual meetings. Regardless of connection speed, it provides the best quality and user experience. Skype's user base, reliability, and ease of use are unrivaled, and because … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose TeamViewer As an alternate collaboration toot one can use Skype with its screen sharing functionality and it also provides the ability to hand over control to another user although we have not used this functionality. However, it does seem that TeamViewer is more aimed towards a host … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TeamViewer Skype for Business is perfect for calls and chat, but TeamViewer is better for remote control access. Zoom is great for conference calls, especially if you have less internet bandwidth or a less powerful computer. Zoom is light weight compare to TeamViewer but doesn't have as … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer I’ve used GoToAssist and in my experience GoToAssist is better for the end-user experience. Skype for Business is better for meetings but that is kind of out of scope for TeamViewer. VNC is best for inside the organization. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer TeamViewer has great interface and having nice feature for remote access than above listed tools. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer TeamViewer works better than Webex. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TeamViewer We directly choose TeamViewer after looking at the pros and cons of other similar software and TeamViewer won hands down. Primarily because it is an out-of-the-box solution that does not require complicated or confusing configuration - as we do not have a company IT team. It is … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TeamViewer Lighter than above all, more familiar products and easy to use. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TeamViewer It's a very different tool than these. These others can function similarly but not quite to the extent of TeamViewer in terms of functionality. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer TeamViewer is much better than the above products, as it does a better job with support. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer We did not use another tool for this purpose, as we already knew the particular version, we made the decision to deploy the commercial version by offering us more resources and support. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer TeamViewer is best for remote control no doubt. But for online meetings and presentations, I prefer online tools like appear.in. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer Over the years, Teamviewer has gotten pricier and more complicated to setup/use. We have found Splathtop so much easier and more cost effective, while not compromising features and speed. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer In my opinion, TeamViewer is the best FREE remote desktop control available. But we are using Lync as a primary tool for communication. Overall, TeamViewer is the best because of the tiers and ease of use. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Skype (discontinued) | TeamViewer | |||||||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Skype (discontinued) | TeamViewer | |
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| Likelihood to Recommend | 9.0 | 8.7 |
| Likelihood to Renew | 10.0 | 10.0 |
| Usability | 10.0 | 9.0 |
| Availability | 10.0 | 9.1 |
| Performance | 10.0 | 9.1 |
| Support Rating | 10.0 | 9.5 |
| In-Person Training | - | 9.1 |
| Online Training | - | 9.1 |
| Implementation Rating | 10.0 | 8.9 |
| Configurability | 10.0 | 9.1 |
| Contract Terms and Pricing Model | 10.0 | - |
| Ease of integration | 10.0 | 9.1 |
| Product Scalability | 10.0 | 9.1 |
| Professional Services | 10.0 | - |
| Vendor post-sale | 10.0 | 8.4 |
| Vendor pre-sale | 10.0 | 9.1 |
