TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Slack

    Score9.1 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Zimbra

    Score7 out of 10
    N/AZimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A
    Pricing
    SlackZimbra
    Editions & Modules
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    SlackZimbra
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.—
    More Pricing Information
    Community Pulse
    SlackZimbra
    Considered Both Products
    Salesforce
    No answer on this topic
    Synacor
    Chose Zimbra
    There are a lot of features that Zimbra Email & Collaboration has that gmail and m365 have. You can chat within your team members with Zimbra Email & Collaboration. The issue that we have not been able to figure out though is mobility of Zimbra Email & Collaboration. You can …
    Incentivized
    Chose Zimbra
    We chose Zimbra because Zoho Mail is too pricey with less-functionality than Zimbra. Zoho's UI is better, but we need more than just UI, we need many features that Zimbra has. G Suite is the best for team collaboration of course, but because of the price and our needs we …
    Incentivized
    Chose Zimbra
    Zimbra is undeniably a complete package and offers many practical tools, in addition to the knowledge that the company has. It is a great acquisition for a company that will soon see a significant change in terms of organization, deadlines, efficiency, and more. It has an …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SlackZimbra
    Project Management
    Comparison of Project Management features of Slack and Zimbra by Synacor
    Feature
    Slack
    8.3
    479 Ratings
    Zimbra by Synacor
    9.0
    6 Ratings
    Task Management8.3310 Ratings9.86 Ratings
    Gantt Charts6.961 Ratings8.13 Ratings
    Scheduling7.9259 Ratings9.85 Ratings
    Workflow Automation8.4284 Ratings7.23 Ratings
    Mobile Access9.5460 Ratings9.76 Ratings
    Search8.8463 Ratings9.86 Ratings
    Visual planning tools8.0187 Ratings8.53 Ratings
    Communication
    Comparison of Communication features of Slack and Zimbra by Synacor
    Feature
    Slack
    8.9
    488 Ratings
    Zimbra by Synacor
    6.6
    9 Ratings
    Chat9.8488 Ratings7.07 Ratings
    Notifications9.1484 Ratings5.18 Ratings
    Discussions9.6473 Ratings2.07 Ratings
    Surveys8.1302 Ratings7.72 Ratings
    Internal knowledgebase7.8300 Ratings7.73 Ratings
    Integrates with GoToMeeting8.9110 Ratings7.63 Ratings
    Integrates with Gmail and Google Hangouts8.7182 Ratings8.04 Ratings
    Integrates with Outlook8.9120 Ratings7.53 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Slack and Zimbra by Synacor
    Feature
    Slack
    8.7
    461 Ratings
    Zimbra by Synacor
    5.5
    10 Ratings
    Versioning8.4229 Ratings5.19 Ratings
    Video files8.9412 Ratings1.29 Ratings
    Audio files9.1403 Ratings1.29 Ratings
    Document collaboration8.5318 Ratings5.19 Ratings
    Access control8.4305 Ratings8.75 Ratings
    Advanced security features8.4264 Ratings9.76 Ratings
    Integrates with Google Drive9.0211 Ratings6.62 Ratings
    Device sync9.1339 Ratings6.64 Ratings
    User Ratings
    SlackZimbra
    Likelihood to Recommend
    9.4
    (489 ratings)
    8.0
    (10 ratings)
    Likelihood to Renew
    10.0
    (23 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (103 ratings)
    7.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (66 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    8.0
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)