| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Adobe Analytics | Score7.4 out of 10 | N/A | Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is particularly strong in combining web analytics with other digital marketing capabilities like audience management and data management. Adobe Analytics also includes predictive marketing capabilities that help… | N/A |
 Smartlook | Score8.2 out of 10 | Small Businesses (1-50 employees) | Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,… | $55 per month 5000 sessions |
| Adobe Analytics | Smartlook | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
| Additional Details | — | All Smartlook packages support both web and mobile app platforms. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Adobe Analytics | Smartlook | |
|---|---|---|
| Considered Both Products | | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Adobe Analytics | Smartlook | ||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Web Analytics |
| ||||||||||||||||||||||||||||
| Adobe Analytics | Smartlook | |
|---|---|---|
| Likelihood to Recommend | 8.7 | 9.0 |
| Likelihood to Renew | 9.4 | 8.9 |
| Usability | 7.0 | 10.0 |
| Availability | 8.1 | 9.1 |
| Performance | 8.0 | 8.2 |
| Support Rating | 3.6 | 10.0 |
| In-Person Training | 1.1 | - |
| Online Training | 7.0 | - |
| Implementation Rating | 8.1 | 7.3 |
| Configurability | - | 8.2 |
| Contract Terms and Pricing Model | 7.3 | - |
| Ease of integration | - | 9.1 |
| Product Scalability | 10.0 | 8.2 |
| Professional Services | 7.9 | - |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |