Smith.ai vs. tawk.to
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Smith.ai | Score9 out of 10 | N/A | Smith.ai is a call answering platform for businesses of all sizes. The AI Receptionist from Smith.ai handles call scenarios, such as qualifying leads, answering questions, and scheduling appointments 24/7. Smith.ai Virtual Receptionists aim to maximize meaningful interactions, with the goal of moving a business forward with a professional human touch. With its integration ecosystem of over 7,000 platforms — like HouseCall Pro, ServiceTitan, MyCase, and HubSpot— call data flows directly into a… | $95 per month |
 tawk.to | Score8.2 out of 10 | N/A | Tawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a customizable chat page. | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | All plans include: - Lead screening - Lead qualification - Appointment booking - Intake - Call transfers & routing - Live agents on standby 24/7 - Instant call summaries - Bilingual English/Spanish call handling - Comprehensive dashboard with rich business insights - Dedicated phone number - Phone and e-mail support Additional features available: - Integration with CRM software - including ServiceTitan, HubSpot, and Clio), Zapier, Slack and others | — | ||||||||||||||
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| Smith.ai | tawk.to | |
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| Likelihood to Recommend | 9.1 | 8.0 |
| Usability | 8.6 | 8.0 |
| Support Rating | 9.0 | - |