Social Data Intelligence SM2 vs. Sprinklr Insights
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Social Data Intelligence SM2 | Score5.1 out of 10 | N/A | Social Data Intelligence is based on technology acquired with SM2, following its acquisition of Alterian in 2011. Alterian, in turn, had acquired the product from Techrigy in 2009. After SDL acquired Alterian, they divested Social Data Intelligence and SM2 in 2017. Social Data Intelligence (formerly SM2) was a listening platform that competed directly with Radian6 and Sysomos. It is used by both enterprises and PR/marketing agencies. | $400 per month |
 Sprinklr Insights | Score9.8 out of 10 | N/A | Sprinklr Insights enables organizations to make decisions based on proactive, AI-powered research covering Sprinklr's set of customer experience data across 30+ social channels, millions of blogs, forums & media publications on a single Unified-CXM platform purpose-built for the enterprise. | N/A |
| Social Data Intelligence SM2 | Sprinklr Insights | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Social Data Intelligence SM2 | Sprinklr Insights | |
|---|---|---|
| Likelihood to Recommend | - | 8.1 |
| Usability | - | 8.2 |
| Support Rating | - | 7.4 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 4.5 |