Spiceworks Cloud Help Desk vs. UpKeep Maintenance Management
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Spiceworks Cloud Help Desk | Score6.8 out of 10 | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. | $0 (free for 1-5 Seats) |
 UpKeep Maintenance Management | Score7 out of 10 | Small Businesses (1-50 employees) | UpKeep allows users to snap a picture of a broken piece of equipment, create a work order, and schedule it for repair - all from a mobile device. UpKeep is designed for facility, property, restaurant, and manufacturing managers looking to improve communication by enabling real-time status updates for their teams. The vendor says it is a modern, intuitive, and customizable CMMS that is proven to expedite workflow processes. Capabilities include: -Add co-workers and easily assign work… | $40 per technician/per month |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Spiceworks Cloud Help Desk | UpKeep Maintenance Management | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 9.0 |
| Likelihood to Renew | 10.0 | 9.1 |
| Usability | 9.0 | 8.2 |
| Availability | 10.0 | - |
| Performance | 8.0 | - |
| Support Rating | 8.7 | 8.8 |
| Implementation Rating | 10.0 | 9.1 |
| Product Scalability | 10.0 | - |