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Sprinklr Insights vs. Sysomos, now part of Meltwater

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sprinklr Insights

    Score9.8 out of 10
    N/ASprinklr Insights enables organizations to make decisions based on proactive, AI-powered research covering Sprinklr's set of customer experience data across 30+ social channels, millions of blogs, forums & media publications on a single Unified-CXM platform purpose-built for the enterprise.N/A

    Sysomos, now part of Meltwater

    Score9.5 out of 10
    N/ASysomos was a social media listening and marketing solution for content discovery, planning, publishing, moderation, and analytics. Sysomos was acquired by Meltwater, and is no longer available, but the features of the former Sysomos are now part of the Meltwater platform.

    $1,000

    per month

    Pricing
    Sprinklr InsightsSysomos, now part of Meltwater
    Editions & Modules
    No answers on this topic
    Sysomos
    $1,000.00
    per month
    Offerings
    Pricing Offerings
    Sprinklr InsightsSysomos, now part of Meltwater
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Sprinklr InsightsSysomos, now part of Meltwater
    Considered Both Products
    Sprinklr
    Chose Sprinklr Insights
    Sprinklr provides more features and capabilities than 95% of these other products. For an enterprise, Sprinklr gives the ability to continue to grow without sacrificing much in terms of functionality. We only use a fraction of the Sprinklr platform, but that piece is better and …
    Incentivized
    Chose Sprinklr Insights
    I strongly believe the main reason for selecting Sprinklr Modern Research was their customer support and enablement team who are able to solve any query.
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Sprinklr InsightsSysomos, now part of Meltwater
    Likelihood to Recommend
    8.1
    (27 ratings)
    7.0
    (46 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.8
    (28 ratings)
    Usability
    8.2
    (1 ratings)
    9.0
    (6 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (5 ratings)
    Support Rating
    7.4
    (3 ratings)
    2.0
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.6
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (8 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    4.5
    (1 ratings)
    -
    (0 ratings)