| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Sprout Social | Score8.6 out of 10 | N/A | Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives… | $249 per month per user |
 Tailwind | Score4 out of 10 | N/A | Tailwind is a social media marketing solution built specifically for Pinterest marketing. It provides features such as scheduled pins, analytics, and scalable Pinterest activity. | $14.99 per month |
| Sprout Social | Tailwind | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Sprout Social | Tailwind | |
|---|---|---|
| Considered Both Products | Chose Sprout Social Sprout is more user-friendly, covers more platforms, and is simple to navigate. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Sprout Social | Tailwind | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Listening/monitoring |
| |||||||||||||||||||||||||
| Publishing |
| |||||||||||||||||||||||||
| Engagement |
| |||||||||||||||||||||||||
| Marketing |
| |||||||||||||||||||||||||
| Channel coverage/integration |
| |||||||||||||||||||||||||
| Reporting/analytics |
| |||||||||||||||||||||||||
| Account management |
| |||||||||||||||||||||||||
| Sprout Social | Tailwind | |
|---|---|---|
| Likelihood to Recommend | 8.7 | 1.0 |
| Likelihood to Renew | 9.5 | - |
| Usability | 8.6 | 1.0 |
| Availability | 7.7 | - |
| Performance | 8.0 | - |
| Support Rating | 4.2 | 10.0 |
| Online Training | 7.3 | - |
| Implementation Rating | 10.0 | - |
| Ease of integration | 7.8 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |
