Sprout Social vs. Tracx
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Sprout Social | Score8.6 out of 10 | N/A | Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives… | $249 per month per user |
 Tracx | Score7 out of 10 | Enterprise companies (1,001+ employees) | Tracx is a social media analytics platform that is designed to help enterprises to build their brand, attract new customers, service existing ones and connect with other key audiences in the social-enabled world. According to the vendor, the solution analyzes and refines mass amounts of geographic, demographic and psychographic data from across the social web to deliver deep insights into customers, competitors and influencers. It then makes those insights actionable through its contextually… | N/A |
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| Sprout Social | Tracx | |
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| Likelihood to Recommend | 8.7 | 9.0 |
| Likelihood to Renew | 9.5 | 8.3 |
| Usability | 8.6 | - |
| Availability | 7.7 | - |
| Performance | 8.0 | - |
| Support Rating | 4.1 | - |
| Online Training | 7.3 | - |
| Implementation Rating | 10.0 | - |
| Ease of integration | 7.8 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |