Chose Sprout Social
SHORTLIST:
- Radian6
- Act-On
Sprout Social vs. Viralheat (Discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Sprout Social | Score8.6 out of 10 | N/A | Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives… | $249 per month per user |
 Viralheat (Discontinued) | Score5.1 out of 10 | N/A | Viralheat was acquired by Cision in 2015 and rebranded Cision Social Edition. It was later discontinued. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Sprout Social | Viralheat (Discontinued) | |
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| Considered Both Products | | Chose Viralheat (Discontinued) I like Viralheat better than Sprout Social and Hootsuite because it shows pictures that accompany your posts! Moreover, I like how the representatives are all very responsive when you have difficulties using Viralheat! Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Would buy again | ||
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| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Sprout Social | Viralheat (Discontinued) | |
|---|---|---|
| Likelihood to Recommend | 8.7 | 8.3 |
| Likelihood to Renew | 9.5 | 8.3 |
| Usability | 8.6 | 9.1 |
| Availability | 7.7 | - |
| Performance | 8.0 | - |
| Support Rating | 4.2 | 8.8 |
| Online Training | 7.3 | - |
| Implementation Rating | 10.0 | 8.2 |
| Ease of integration | 7.8 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |