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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Sprout Social | Score8.6 out of 10 | N/A | Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives… | $249 per month per user |
Wrike | Score8.3 out of 10 | Mid-Size Companies (51-1,000 employees) | Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures. | $240 per year 2 users (minimum) |
| Sprout Social | Wrike | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Every premium plan begins with a 14-day trial period. | ||||||||||||||
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| Sprout Social | Wrike | |
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| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
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| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Sprout Social | Wrike | ||||||||||||||||||||||||||||||||||||||||||||||
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| Listening/monitoring |
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| Publishing |
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| Engagement |
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| Marketing |
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| Reporting/analytics |
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| Account management |
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| Project Management |
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| Professional Services Automation |
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| Sprout Social | Wrike | |
|---|---|---|
| Likelihood to Recommend | 8.7 | 8.7 |
| Likelihood to Renew | 9.5 | 8.1 |
| Usability | 8.6 | 8.4 |
| Availability | 7.7 | 7.9 |
| Performance | 8.0 | 7.5 |
| Support Rating | 4.2 | 6.7 |
| In-Person Training | - | 8.2 |
| Online Training | 7.3 | 7.5 |
| Implementation Rating | 10.0 | 7.7 |
| Configurability | - | 9.0 |
| Contract Terms and Pricing Model | - | 6.7 |
| Ease of integration | 7.8 | 7.0 |
| Product Scalability | - | 7.8 |
| Professional Services | - | 6.7 |
| Vendor post-sale | 9.1 | 5.9 |
| Vendor pre-sale | 9.1 | 9.1 |