Square Customers vs. VerticalResponse

Square Customers

14 Reviews and Ratings

VerticalResponse

61 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Square Customers	Score8.7 out of 10	N/A	Square's Customer Engagement Suite, or Square Customers, is a suite of solutions that enables Square users to connect with existing customers, reach new ones, and grow relationships using tools that integrate with Square Point of Sale and Square Online.	$0
VerticalResponse	Score10 out of 10	N/A	VerticalResponse is an email campaign management software and services platform from Deluxe. In addition to providing email marketing tools, VerticalResponse offers fully managed email marketing services from campaign launch and management to reporting and analysis.	$9 per month

Pricing

Square Customers

VerticalResponse

Customer Directory: $0
Gift Card Starter Pack: $2
per card (plus 2.6% + 10¢ processing fee)
Email Marketing: starting $15
per month
Text Message Marketing: starting at $10
per month
Loyalty: starting at $45
per month
Quick Cards: from 99c
per card (plus 2.6% + 10¢ processing fee)
Custom Cards: from 81c
per card (plus 2.6% + 10¢ processing fee)

Basic: $11.00
per month
Pro: $16.00
per month
Pro Plus: $196.00
per month

Pricing Offerings
Square Customers	VerticalResponse
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Features

Square Customers

VerticalResponse

Comparison of Sales Force Automation features of Square Customers and VerticalResponse
Feature	Square Customers 7.1 4 Ratings	VerticalResponse - Ratings
Customer data management / contact management	9.04 Ratings	00 Ratings
Workflow management	8.13 Ratings	00 Ratings
Territory management	5.33 Ratings	00 Ratings
Opportunity management	4.02 Ratings	00 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.53 Ratings	00 Ratings
Contract management	8.04 Ratings	00 Ratings
Quote & order management	6.94 Ratings	00 Ratings
Interaction tracking	7.74 Ratings	00 Ratings
Channel / partner relationship management	5.83 Ratings	00 Ratings

Comparison of Customer Service & Support features of Square Customers and VerticalResponse
Feature	Square Customers 6.8 2 Ratings	VerticalResponse - Ratings
Case management	7.32 Ratings	00 Ratings
Call center management	6.82 Ratings	00 Ratings
Help desk management	6.32 Ratings	00 Ratings

Comparison of Marketing Automation features of Square Customers and VerticalResponse
Feature	Square Customers 8.9 2 Ratings	VerticalResponse - Ratings
Lead management	8.92 Ratings	00 Ratings
Email marketing	8.92 Ratings	00 Ratings

Comparison of CRM Project Management features of Square Customers and VerticalResponse
Feature	Square Customers 7.9 3 Ratings	VerticalResponse - Ratings
Task management	5.73 Ratings	00 Ratings
Billing and invoicing management	9.53 Ratings	00 Ratings
Reporting	8.43 Ratings	00 Ratings

Comparison of CRM Reporting & Analytics features of Square Customers and VerticalResponse
Feature	Square Customers 8.7 2 Ratings	VerticalResponse - Ratings
Forecasting	8.02 Ratings	00 Ratings
Pipeline visualization	9.02 Ratings	00 Ratings
Customizable reports	9.02 Ratings	00 Ratings

Comparison of Customization features of Square Customers and VerticalResponse
Feature	Square Customers 6.9 2 Ratings	VerticalResponse - Ratings
Custom fields	3.72 Ratings	00 Ratings
Scripting environment	7.01 Ratings	00 Ratings
API for custom integration	10.01 Ratings	00 Ratings

Comparison of Security features of Square Customers and VerticalResponse
Feature	Square Customers 9.5 3 Ratings	VerticalResponse - Ratings
Single sign-on capability	10.01 Ratings	00 Ratings
Role-based user permissions	9.03 Ratings	00 Ratings

Comparison of Social CRM features of Square Customers and VerticalResponse
Feature	Square Customers 6.6 2 Ratings	VerticalResponse - Ratings
Social data	6.32 Ratings	00 Ratings
Social engagement	6.82 Ratings	00 Ratings

Comparison of Integrations with 3rd-party Software features of Square Customers and VerticalResponse
Feature	Square Customers 6.0 1 Ratings	VerticalResponse - Ratings
Marketing automation	10.01 Ratings	00 Ratings
Compensation management	2.01 Ratings	00 Ratings

Comparison of Platform features of Square Customers and VerticalResponse
Feature	Square Customers 9.0 3 Ratings	VerticalResponse - Ratings
Mobile access	9.03 Ratings	00 Ratings

Comparison of Email & Online Marketing features of Square Customers and VerticalResponse
Feature	Square Customers - Ratings	VerticalResponse 9.9 8 Ratings
WYSIWYG email editor	00 Ratings	10.07 Ratings
Dynamic content	00 Ratings	10.05 Ratings
Ability to test dynamic content	00 Ratings	10.04 Ratings
Landing pages	00 Ratings	10.04 Ratings
A/B testing	00 Ratings	10.05 Ratings
Mobile optimization	00 Ratings	10.05 Ratings
Email deliverability reporting	00 Ratings	10.08 Ratings
List management	00 Ratings	10.08 Ratings
Triggered drip sequences	00 Ratings	9.02 Ratings

Comparison of Reporting & Analytics features of Square Customers and VerticalResponse
Feature	Square Customers - Ratings	VerticalResponse 10.0 9 Ratings
Dashboards	00 Ratings	10.09 Ratings
Standard reports	00 Ratings	10.09 Ratings
Custom reports	00 Ratings	10.06 Ratings

Comparison of Pre-Send Testing features of Square Customers and VerticalResponse
Feature	Square Customers - Ratings	VerticalResponse 10.0 1 Ratings
URL Validation	00 Ratings	10.01 Ratings
Link Tracking	00 Ratings	10.01 Ratings
Image Validation	00 Ratings	10.01 Ratings
Inbox Display	00 Ratings	10.01 Ratings
Email Accessibility Tools	00 Ratings	10.01 Ratings
Spelling and Grammar Check	00 Ratings	10.01 Ratings
Spam Testing	00 Ratings	10.01 Ratings
Email Previews	00 Ratings	10.01 Ratings

User Ratings
	Square Customers	VerticalResponse
Likelihood to Recommend	8.7 (4 ratings)	10.0 (28 ratings)
Likelihood to Renew	- (0 ratings)	8.6 (19 ratings)
Usability	9.6 (3 ratings)	9.0 (5 ratings)
Availability	- (0 ratings)	10.0 (1 ratings)
Performance	- (0 ratings)	10.0 (1 ratings)
Support Rating	7.6 (3 ratings)	8.0 (4 ratings)
Online Training	- (0 ratings)	9.0 (1 ratings)
Implementation Rating	- (0 ratings)	10.0 (4 ratings)