| Product | Rating | Most Used By | Product Summary | Starting Price |
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 HubSpot CRM | Score8.3 out of 10 | N/A | HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.… | $0 Per Month [Unlimited Users] |
 Sugar Sell (SugarCRM) | Score5.2 out of 10 | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $19 per month per user (3 users minimum, billed annually) |
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| Considered Both Products | Chose HubSpot CRM The free version alone stacks up pretty well against the mentioned competitors. I believe as your business operations grow, the price points for additional users and needed functionalities will grow as well, and HubSpot is well within competitive pricing to compete with the … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose HubSpot CRM HubSpot CRM is more intuitive, easier to navigate, better reporting and saves me a to of time, especially over Salesforce. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose HubSpot CRM I like HubSpot the best because it aligns all of my Sales, Marketing, and Customer Success teams in one system, under one shared database. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose HubSpot CRM It is better than all of them and to start out it is free so great for any company starting out and things can be added along the way Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose HubSpot CRM HubSpot CRM automates more sales activities than any other CRM I've experienced. Admin is a breeze, especially compared to some. And, of course, the price point is compelling. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose HubSpot CRM The ability to incorporate custom fields and objects gives great versatility to Hubspot CRM, however the lack of ability to incorporate a lot of that custom data into reporting and dashboards means that outside of list management, there isn't much upside to relying on custom … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose HubSpot CRM Some are too basic, others are stupidly complex (fine in the right environment though) but Hubspot works well for us. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose HubSpot CRM HubSpot's CRM is set up for sales teams around 2 to 50 sales people. It is extremely easy to use and scalable with different sales professionals. Best thing about the CRM is that it is free. Everything you might need is packed into a tightly wrapped little sales tool box. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose HubSpot CRM HubSpot is much more seller friendly and intuitive. It is easier to use and more efficient. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose HubSpot CRM Both of the CRMs I've worked with in the past were too bulky and cluttered. They also did not have the integrated database with marketing that give me such powerful closed loop analytics. From first touch to sold this helps us track what happens to leads better than any I've … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | |
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| HubSpot CRM | Sugar Sell (SugarCRM) | |
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| Likelihood to Recommend | 7.5 | 2.0 |
| Likelihood to Renew | 9.3 | 8.2 |
| Usability | 7.1 | 3.0 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | 7.1 | 9.1 |
| In-Person Training | - | 9.0 |
| Online Training | - | 8.0 |
| Implementation Rating | 8.1 | 9.0 |
| Configurability | - | 10.0 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 9.0 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 9.0 |
