TrustRadius: an HG Insights company

SuperOps.ai vs. Zoho Assist

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SuperOps.ai

    Score7.6 out of 10
    N/ASuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs. It includes features like asset, policy, patch and client management. SuperOps.ai aims to build a next-gen MSP platform. The platform also helps MSPs manage their clients, projects and IT documents from a single place.

    $59

    per month per user

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    SuperOps.aiZoho Assist
    Editions & Modules
    Standard (PSA only)
    $59
    per month per user
    Standard (RMM only)
    $79
    per month per user
    PRO (Unified Basic )
    $99
    per month per user
    Super (Unified Advanced)
    $129
    per month per user
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    SuperOps.aiZoho Assist
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Features
    SuperOps.aiZoho Assist
    Monitoring Tasks
    Comparison of Monitoring Tasks features of SuperOps.ai and Zoho Assist
    Feature
    SuperOps.ai
    9.0
    1 Ratings
    Zoho Assist
    -
    Ratings
    Remote monitoring9.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of SuperOps.ai and Zoho Assist
    Feature
    SuperOps.ai
    9.5
    1 Ratings
    Zoho Assist
    -
    Ratings
    Patch Management10.01 Ratings00 Ratings
    Policy-based automation9.01 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of SuperOps.ai and Zoho Assist
    Feature
    SuperOps.ai
    -
    Ratings
    Zoho Assist
    7.1
    12 Ratings
    Screen sharing00 Ratings6.611 Ratings
    File transfer00 Ratings6.811 Ratings
    Instant message00 Ratings3.712 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.02 Ratings
    Access to sleeping/powered-off computers00 Ratings2.210 Ratings
    Over-the-Internet remote session00 Ratings6.812 Ratings
    Initiate remote control from mobile00 Ratings6.87 Ratings
    Remote management of servers & workstations00 Ratings6.88 Ratings
    Remote Active Directory® management00 Ratings4.43 Ratings
    Centralized management dashboard00 Ratings8.98 Ratings
    Session record00 Ratings9.76 Ratings
    Annotations00 Ratings10.06 Ratings
    Monitoring and Alerts00 Ratings7.14 Ratings
    Multi-platform remote control00 Ratings9.06 Ratings
    User Ratings
    SuperOps.aiZoho Assist
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.7
    (12 ratings)
    Usability
    10.0
    (1 ratings)
    8.7
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.3
    (5 ratings)