TeamSupport vs. Web+Center
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 TeamSupport | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | TeamSupport is customer support software built for B2B software and technology companies. The solution offers ticket management, a customer and contact database, reporting and analytics, multi-channel support, built-in collaboration tools, and many native integrations. | $45 per month per user |
 Web+Center | Score8 out of 10 | Enterprise companies (1,001+ employees) | Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management. According to the vendor, community colleges, hospitals, small businesses,… | $25 Per User per Month |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Pricing is based on annual billing | — | ||||||||||||||
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| TeamSupport | Web+Center | |
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| Likelihood to Recommend | 7.3 | 9.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | 8.9 | - |
| Availability | 1.8 | - |
| Performance | 7.3 | - |
| Support Rating | 9.3 | - |
| In-Person Training | 6.4 | - |
| Online Training | 7.7 | - |
| Implementation Rating | 7.5 | - |
| Product Scalability | 1.0 | - |