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TeamViewer vs. Techinline Remote Desktop

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamViewer

    Score8.5 out of 10
    N/ATeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

    $299

    per year

    Techinline Remote Desktop

    Score4.4 out of 10
    N/ATechinline Remote Desktop is a remote support application that is designed to enable instant, secure, and trouble-free connections between remote computers anywhere in the world. The vendor's value proposition is that with Techinline Remote Desktop, support teams can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

    $39

    per month per seat

    Pricing
    TeamViewerTechinline Remote Desktop
    Editions & Modules
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Monthly subscription
    $39
    per month per seat
    Yearly subscription
    $390
    per year per seat
    Offerings
    Pricing Offerings
    TeamViewerTechinline Remote Desktop
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    TeamViewerTechinline Remote Desktop
    Considered Both Products
    TeamViewer
    No answer on this topic
    Techinline
    Chose Techinline Remote Desktop
    The fundamental problem we encountered with TeamViewer and GoToAssist back in 2009 was both required separate licenses for each system the software was installed on. Thus, for a small outfit like ours with two technicians, we'd require a total of 6 licenses (office, home, and …
    Incentivized
    Chose Techinline Remote Desktop
    1. Chrome Remote Desktop is not suited at all for remote support.
    2. LogMeIn is very expensive but the highest grade in its class
    Incentivized
    Chose Techinline Remote Desktop
    TeamViewer I use for Mac clients, I like fixme.it better because of ease of client to get me a client id
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    TeamViewerTechinline Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of TeamViewer and Techinline Remote Desktop
    Feature
    TeamViewer
    8.4
    470 Ratings
    Techinline Remote Desktop
    6.7
    6 Ratings
    File transfer8.7440 Ratings7.06 Ratings
    Instant message8.5406 Ratings7.05 Ratings
    Access to sleeping/powered-off computers7.9305 Ratings2.93 Ratings
    Session record8.5307 Ratings6.02 Ratings
    Annotations7.387 Ratings4.03 Ratings
    Screen sharing00 Ratings9.06 Ratings
    Over-the-Internet remote session00 Ratings9.06 Ratings
    Remote management of servers & workstations00 Ratings9.04 Ratings
    User Ratings
    TeamViewerTechinline Remote Desktop
    Likelihood to Recommend
    8.7
    (521 ratings)
    9.0
    (6 ratings)
    Likelihood to Renew
    10.0
    (64 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (57 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.5
    (50 ratings)
    9.0
    (1 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (80 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.4
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (5 ratings)
    -
    (0 ratings)