TeamViewer vs. Webex Meetings

TeamViewer

2,592 Reviews and Ratings

Webex Meetings

2,455 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
TeamViewer	Score8.5 out of 10	N/A	TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.	$299 per year
Webex Meetings	Score8.4 out of 10	N/A	Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.	$14.50 per month per user

Pricing

TeamViewer

Webex Meetings

Remote Access: $24.90
per month (billed annually) 1 Licensed User
Business: $50.90
per month (billed annually) 1 Licensed User
Premium: $102.90
per month (billed annually) 15 Licensed Users
Corporate: $206.90
per month (billed annually) 30 Licensed Users

Webex Meet: $14.50
per month per user
Webex Suite: Meet + Call: $25
per month per user
Enterprise: Contact Sales

Pricing Offerings
TeamViewer	Webex Meetings
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
Yes	Yes

Optional

Optional

—

Discount available for annual pricing.

Community Pulse
Key User Insights
	TeamViewer	Webex Meetings
Considered Both Products	TeamViewer Verified User Chose TeamViewer Although I have used TeamViewer in my previous job, the reason I am using teamViewer now is because of my company's licensure agreement with WebEx Meetings. However in my past experience I think TeamViewer made some easy to use features for IDs and passwords with which an … Incentivized Helpful? Ayrton Carvalho MBA Business Management in Product Management at Losango (Financial Services, 201-500 employees) Chose TeamViewer On the feature-rich front, from among all the remote tools that I've used, whether LogMeIn or VNC, TeamViewer has features as well as a very pleasing interface. Since IT support procedures for file sharing, screen transfer, and controlling remote gadgets are now made so much … Incentivized Helpful? Verified User Chose TeamViewer After discovering the options that we had we decided to go with TeamViewer since we thought it would fit better our needs and we thought it was more trustworthy due to many yrs in the market. We checked the reviews of other users online and we read good things about this … Incentivized Helpful? Peter Vadelnieks Customer Support and Project Manager in Customer Service at SES-imagotag (Retail, 501-1000 employees) Chose TeamViewer Chime seems more like a text chatting platform than a remote session platform. Microsoft Teams seems better streamlined, but it feels very memory heavy and I've seen it lag. Webex seems slightly better, but is very clunky and has a less than stellar User experience. It seems … Incentivized Helpful? Anil Patil Sr. Executive - IT - India & Subcontinent Indonesia & Malaysia in Information Technology at Diversey India Hygiene Pvt. Ltd. (Chemicals, 201-500 employees) Chose TeamViewer TeamViewer is far better than Landesk to get access to systems, Landesk is not easy to use & lacks a lot of features required for proper remote access, so we selected TeamViewer for our requirement. Incentivized Helpful? Chris Saenz Lead System Engineer in Information Technology at Azusa Pacific University (Higher Education, 1001-5000 employees) Chose TeamViewer There are other meeting, screen sharing, and collaboration software products that do well, but in my opinion, TeamViewer excels in the most important aspects of screen sharing or remote support software. It has the most high quality audio/video performance, it has many … Incentivized Helpful? Verified User Chose TeamViewer TeamViewer is better than RDS because of the way it handles the video. At the core, they are both remote control applications. However the method for implementation is quite different. RDS gives you 90% experience of physically being at the terminal but TeamViewer gives you … Incentivized Helpful? Stephen Wittmaak Creative Content & Design Soecialist in Marketing at National Aviation Academy (Education Management, 51-200 employees) Chose TeamViewer Overall pricing, functionality, and low learning curve make it a solid saas choice depending on what you need. Incentivized Helpful? Mohammad Aminul Islam Graduate Research Assistant in Engineering at Missouri University of Science and Technology (Higher Education, 5001-10,000 employees) Chose TeamViewer TeamViewer is easier to use and has more flexibility than other existing software. I can even access my microscope computer in the laboratory from home and control the microscope remotely when I run time-series experiments. During online meetings also getting access to a common … Incentivized Helpful? MUKESHI RANI MALIK Deputy Manager in Corporate at RELIGARE HEALTH INSURANCE (RHI) (Insurance, 1001-5000 employees) Chose TeamViewer Reliability and constant connection was what set it apart. I dont even think it has any direct competitor since none of the other tools I used had the option to leave the software running and maintain a constant connection. Incentivized Helpful? Verified User Chose TeamViewer I have the possibility to add devices as contacts with a user account. It's the chosen application to use in my department. The program is so lightweight and reliable. Incentivized Helpful? John Dopson Network Engineer in Information Technology at Chanel (Luxury Goods & Jewelry, 10,001+ employees) Chose TeamViewer I think it compares very well, teamviewer is used mostly because of its ease of use and quick setup. Also, the vendors seem to use it also and makes for a very affordable and quick solution. Incentivized Helpful? Verified User Chose TeamViewer With regards to the above mentioned software, Teamviewer is not free, at least not for business use. This is where UltraViewer comes into light. It is not an instant messaging solution like Skype for Business and has more or less the same features as WebEx. Teamviewer works … Incentivized Helpful? Lukasz Kokot Technical Project Manager in Information Technology at ASSA ABLOY (Security and Investigations, 10,001+ employees) Chose TeamViewer After using WebEx, LogMeIn, and Join.me we went with TeamViewer since it had all the required features for all the users across all the business units in our division. TeamViewer not only had the best list of features, but it also had the easiest way to deploy it across all our … Incentivized Helpful? Verified User Chose TeamViewer Teamviewer is easily available and has a trial version. Incentivized Helpful? Sam Shannon, CAPM Data Analyst and ERP Systems Manager in Information Technology at LMI Systems, Inc. (Telecommunications, 201-500 employees) Chose TeamViewer Join.me and Webex allow for remote desktop sharing, but typically for meetings or instances. They do not offer the constant connection that teamviewer does. The user must be on the computer and type in the code provided by the remote user. The unlimited personal trial nature of … Incentivized Helpful? Matthew Fox Technical Sourcer in Human Resources at Thumbtack (Human Resources, 11-50 employees) Chose TeamViewer I've used a few different screen sharing and conference tools and each of them have their strengths and weaknesses. I would say that TeamViewer holds its own when using it as a remote management system. Other tools either cost more or don't have the same functionality, or … Incentivized Helpful? Paul Jennings Managing Director in Information Technology at Rock IT Limited (Financial Services, 1-10 employees) Chose TeamViewer For remote support purposes, we see TeamViewer as the top choice in term of features. Most important for us was that the tool would offer an easy, quick, and reliable, experience for the end user/customer. In honesty, LogMeIn is very similar and the choice between the two was … Incentivized Helpful? Verified User Chose TeamViewer TeamViewer features a lot of useful tools and functions that we may or may not think of using. However, this means that TeamViewer has been trying their best to accommodate the customer's requirement. We would love to see more innovative and useful functions implemented in the … Incentivized Helpful? David Penning System Administrator/Cisco Telepresence Admin in Information Technology at Cypress Semiconductor (Semiconductors, 5001-10,000 employees) Chose TeamViewer We've used webex, but it takes longer to get setup and sometimes the mouse control doesn't work. With TeamViewer we can send a quick launch file they run the file and we are able to remote in shortly after getting the ID and Password from Teamviewer. The time to get to where we … Helpful? Verified User Chose TeamViewer Webex basically used for video calls and online meeting, GoToMyPC commercials are on the high side compare to the TeamViewer Incentivized Helpful? Asad Khan Systems Solution Architect in Engineering at Ericsson (Telecommunications, 10,001+ employees) Chose TeamViewer TeamViewer doesn't stack up against them at all. AnyDesk is way faster than teamviewer & has a voice calling facility along with a screen share Incentivized Helpful?	Cisco Verified User Chose Webex Meetings Our organization actually prefers Zoom, and uses it almost exclusively for initiating meetings. We basically don't have a use for TeamViewer any longer. Incentivized Helpful? Verified User Chose Webex Meetings Webex Meetings has become the standard for Business solutions. All others are lower in their solution offering. Cisco is improving Webex Meetings day by day. It is the best solution for video, Incentivized Helpful? Verified User Chose Webex Meetings I would prefer Microsoft Teams and Zoom than Webex Meetings. Because all the core features of these softwares are offered conviniently by other vendors. Incentivized Helpful? Verified User Chose Webex Meetings I was using Zoom for a long time, but after their recent data breach, I was looking for other options. I found Webex Meetings and I have to say it is the best conference calling service out there! It's so simple to use and the sound quality is better than others. The customer … Incentivized Helpful? Paige Allar Insurance Agent at Sihle Insurance Group (Insurance, 51-200 employees) Chose Webex Meetings Each of these are easily navigated but I believe WebEx has the most features to be used during the webcast. Incentivized Helpful? Steven Shulmister Co-Founder \| Head of Research \| VP, Operations in Research & Development at VGM (Market Research, 11-50 employees) Chose Webex Meetings Webex isn't as good as Google Hangouts for impromptu meetings or meetings with people who are already in your contacts. Incentivized Helpful? Peter Vadelnieks Customer Support and Project Manager in Product Management at SES-imagotag (Retail, 51-200 employees) Chose Webex Meetings I did not choose WebEx as the main communication tool within my organization. For Support needs I use TeamViewer to assist in remote interactions with customers but this is a different kind of tool. WebEx is indeed easier to use if you simply want to have meetings compared to … Incentivized Helpful? Jim Danforth Network Engineer in Information Technology at IT (Semiconductors, 501-1000 employees) Chose Webex Meetings Webex has become the standard for Business. All others are following in Cisco's lead to compete. Cisco has improved Webex and is actually a great solution for Video, Voice, and Content. Webex is simply just Fast, Easy, and Secure to host your Meetings. Incentivized Helpful? Verified User Chose Webex Meetings I think the mobile enabled WebEx Meeting made a huge impact. Although there is huge difference with the desktop version I am confident that future upgrades to WebEx Meetings will have better video quality without freezing and I would expect to have all the desktop features in … Incentivized Helpful? Verified User Chose Webex Meetings Better for multiple meetings but less compatible for one on one support. Incentivized Helpful? Curtis Jackson Network Admin in Information Technology at School City of Hammond (Education Management, 1001-5000 employees) Chose Webex Meetings It works well with our Cisco environment. Incentivized Helpful? Asad Khan Systems Solution Architect in Engineering at Ericsson (Telecommunications, 10,001+ employees) Chose Webex Meetings As I said earlier also in one of the answers - Webex stacks up against them on video & audio quality, security, and lower resource consumption. However, the pricing of Webex is high, and integration with Microsoft 365 is not possible. That is the reason my organization replaced … Incentivized Helpful? Verified User Chose Webex Meetings They all handle collaboration and meetings well and all offer various experiences. On the whole I wouldn't say any one of the products stand out against the other so it would have to come down to ease of integration, installation an costing. Webex Meetings holds its own well … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

TeamViewer

Webex Meetings

Comparison of Remote Administration features of TeamViewer and Webex Meetings
Feature	TeamViewer 8.4 470 Ratings	Webex Meetings - Ratings
File transfer	8.7440 Ratings	00 Ratings
Instant message	8.5406 Ratings	00 Ratings
Access to sleeping/powered-off computers	7.9305 Ratings	00 Ratings
Session record	8.5307 Ratings	00 Ratings
Annotations	7.387 Ratings	00 Ratings

Comparison of Performance & Compatibility of Online Events Software features of TeamViewer and Webex Meetings
Feature	TeamViewer - Ratings	Webex Meetings 8.2 790 Ratings
High quality audio	00 Ratings	8.5784 Ratings
High quality video	00 Ratings	8.5777 Ratings
Low bandwidth requirements	00 Ratings	7.8747 Ratings
Mobile support	00 Ratings	8.2712 Ratings

Comparison of Screen Sharing features of TeamViewer and Webex Meetings
Feature	TeamViewer - Ratings	Webex Meetings 8.3 779 Ratings
Desktop sharing	00 Ratings	8.5777 Ratings
Whiteboards	00 Ratings	8.1677 Ratings

Comparison of Online Meetings / Events features of TeamViewer and Webex Meetings
Feature	TeamViewer - Ratings	Webex Meetings 8.1 788 Ratings
Calendar integration	00 Ratings	8.3746 Ratings
Meeting initiation	00 Ratings	8.4774 Ratings
Integrates with social media	00 Ratings	7.3320 Ratings
Record meetings / events	00 Ratings	8.5737 Ratings
Slideshows	00 Ratings	8.0668 Ratings

Comparison of Online Events Collaboration features of TeamViewer and Webex Meetings
Feature	TeamViewer - Ratings	Webex Meetings 8.4 747 Ratings
Live chat	00 Ratings	8.5725 Ratings
Audience polling	00 Ratings	8.5646 Ratings
Q&A	00 Ratings	8.2651 Ratings

Comparison of Online Events Security features of TeamViewer and Webex Meetings
Feature	TeamViewer - Ratings	Webex Meetings 8.5 739 Ratings
User authentication	00 Ratings	8.2691 Ratings
Participant roles & permissions	00 Ratings	8.4721 Ratings
Confidential attendee list	00 Ratings	8.8431 Ratings

User Ratings
	TeamViewer	Webex Meetings
Likelihood to Recommend	8.7 (521 ratings)	8.4 (802 ratings)
Likelihood to Renew	10.0 (64 ratings)	5.8 (48 ratings)
Usability	9.0 (57 ratings)	7.9 (106 ratings)
Availability	9.1 (5 ratings)	9.0 (447 ratings)
Performance	9.1 (5 ratings)	10.0 (422 ratings)
Support Rating	9.4 (50 ratings)	10.0 (109 ratings)
In-Person Training	9.1 (2 ratings)	8.2 (3 ratings)
Online Training	9.1 (4 ratings)	5.5 (3 ratings)
Implementation Rating	8.9 (80 ratings)	9.8 (16 ratings)
Configurability	9.1 (4 ratings)	10.0 (8 ratings)
Contract Terms and Pricing Model	- (0 ratings)	7.3 (10 ratings)
Ease of integration	9.1 (5 ratings)	10.0 (6 ratings)
Product Scalability	9.1 (5 ratings)	10.0 (418 ratings)
Professional Services	- (0 ratings)	8.9 (9 ratings)
Vendor post-sale	8.4 (5 ratings)	10.0 (8 ratings)
Vendor pre-sale	9.1 (5 ratings)	10.0 (9 ratings)