TrustRadius: an HG Insights company

TeamViewer vs. Zoho Lens

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamViewer

    Score8.5 out of 10
    N/ATeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

    $299

    per year

    Zoho Lens

    Score9 out of 10
    N/AZoho Lens is a remote assistance solution using augmented reality.

    $13

    per month

    Pricing
    TeamViewerZoho Lens
    Editions & Modules
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Standard
    $13.00
    1 technician monthly / billed annually
    Professional
    $17.00
    1 technician monthly / billed annually
    Offerings
    Pricing Offerings
    TeamViewerZoho Lens
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    TeamViewerZoho Lens
    Remote Administration
    Comparison of Remote Administration features of TeamViewer and Zoho Lens
    Feature
    TeamViewer
    8.4
    470 Ratings
    Zoho Lens
    -
    Ratings
    File transfer8.7440 Ratings00 Ratings
    Instant message8.5406 Ratings00 Ratings
    Access to sleeping/powered-off computers7.9305 Ratings00 Ratings
    Session record8.5307 Ratings00 Ratings
    Annotations7.387 Ratings00 Ratings
    User Ratings
    TeamViewerZoho Lens
    Likelihood to Recommend
    8.7
    (521 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (64 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (57 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.5
    (50 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (80 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.4
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (5 ratings)
    -
    (0 ratings)