TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tidio

    Score8.8 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Zendesk Chat

    Score8.5 out of 10
    N/AZendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014.

    $11.20

    per month

    Pricing
    TidioZendesk Chat
    Editions & Modules
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Lite
    $0
    per user
    Basic
    $14
    per user
    Advanced
    $25
    per user
    Premium
    $55
    per user
    Offerings
    Pricing Offerings
    TidioZendesk Chat
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsAll plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.The pricing above is price per user per month. You will get a discount when you opt for annual payment.
    More Pricing Information
    Features
    TidioZendesk Chat
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Tidio and Zendesk Chat
    Feature
    Tidio
    7.0
    1 Ratings
    Zendesk Chat
    -
    Ratings
    Chat history and transcripts7.01 Ratings00 Ratings
    Chat reporting7.01 Ratings00 Ratings
    Chat and web analytics7.01 Ratings00 Ratings
    User Ratings
    TidioZendesk Chat
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (3 ratings)