TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quid

    Score9.9 out of 10
    Enterprise companies (1,001+ employees)
    Quid supports AI-driven consumer and market intelligence. Their Generative AI provides organizations with a holistic insight into customer context. Beyond capturing data, Quid enables organizations to see data through the lens of the future. By moving beyond data analysis, Quid predicts future trends, bridging data collection with predictive accuracy. Quid states its customers currently include companies like Ogilvy, T-Mobile, Lufthansa, and Walmart, who use Quid for an in-depth understanding of…N/A

    Tracx

    Score7 out of 10
    Enterprise companies (1,001+ employees)
    Tracx is a social media analytics platform that is designed to help enterprises to build their brand, attract new customers, service existing ones and connect with other key audiences in the social-enabled world. According to the vendor, the solution analyzes and refines mass amounts of geographic, demographic and psychographic data from across the social web to deliver deep insights into customers, competitors and influencers. It then makes those insights actionable through its contextually…N/A
    Pricing
    QuidTracx
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    QuidTracx
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    QuidTracx
    Considered Both Products
    Quid
    Chose Quid
    NetBase has access to the Twitter fire hose, gathering more data for the platform than Google Analytics, Tracx, and Adobe does.
    Crimson Hexagon has better visuals and deeper linguistics analysis. CH also seems to have a more accurate sentiment analysis, which can be customized.
    Incentivized
    Tracx
    Chose Tracx
    Tracx has excellent precision and responsiveness for campaign monitoring. It's not suited for historical research though, so tools like Crimson and others like that, will still be necessary for a full-service social analytics agency.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
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    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
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    Implementation went as expected
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    User Ratings
    QuidTracx
    Likelihood to Recommend
    7.0
    (111 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    8.1
    (87 ratings)
    8.3
    (4 ratings)
    Usability
    9.0
    (13 ratings)
    -
    (0 ratings)
    Performance
    9.5
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (11 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.5
    (5 ratings)
    -
    (0 ratings)