| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ADP TotalSource | Score5 out of 10 | N/A | ADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like self-service reporting, generating pay statements, and managing applicant resumes/interviews. Help from the service center and industry experts is available by phone. | N/A |
 TriNet | Score4.5 out of 10 | N/A | TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| ADP TotalSource | TriNet | |
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| Considered Both Products | No answer on this topic | Chose TriNet TriNet has the best support and reporting available compared to ADP TotalSource. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TriNet TriNet had more knowledge and experience with non-profit organizations, benefit rates were comparable or lower. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TriNet We stayed with TriNet; ADP only offers 2 health insuarnce plans and enrollment mid year as of 06.01 Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TriNet Trinet has more features than Gusto and QuickBooks Online as far as HR reporting, census, off-cycle payroll, tax reports etc. But the biggest thing it doesn't have that all of these other do is a live chat feature that is completely necessary for immediate payroll issues that … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TriNet ADP's cost, user interface, benefits offered etc. were not as good a match for our company as TriNet's offerings. TriNet appeared much more user friendly with a significantly easier learning curve. TriNet also offered a greater all-in package for our small business. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TriNet They stack up well and decision comes down to dollars Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TriNet Better technology platform experience. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TriNet We have used ADP before and they lacked transparency in fees and reporting. With TriNet, we are able to allocate in our accounting system expenses for fees and not just a number in the payroll amount that changes every month. It is a standard fee each month explicitly stated … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| ADP TotalSource | TriNet | |||||||||||||||||||||||||
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| Human Resource Management |
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| Employee Self Service |
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| Asset Management |
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| ADP TotalSource | TriNet | |
|---|---|---|
| Likelihood to Recommend | 1.0 | 2.5 |
| Likelihood to Renew | - | 4.0 |
| Usability | - | 3.1 |
| Availability | - | 6.6 |
| Performance | - | 6.8 |
| Support Rating | 3.3 | 2.7 |
| In-Person Training | - | 8.7 |
| Online Training | - | 8.7 |
| Implementation Rating | - | 7.5 |
| Configurability | - | 7.6 |
| Contract Terms and Pricing Model | - | 7.2 |
| Ease of integration | - | 7.8 |
| Product Scalability | - | 8.4 |
| Professional Services | - | 8.2 |
| Vendor post-sale | - | 7.7 |
| Vendor pre-sale | - | 7.9 |
