TrustRadius: an HG Insights company

G2 for Buyers vs. TrustRadius for Vendors

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    G2 for Buyers

    Score6.3 out of 10
    N/AG2 is a B2B software and services review platform. G2 allows users to post and read reviews while driving review for vendors and providing them with intent data.N/A

    TrustRadius for Vendors

    Score9 out of 10
    N/AVirtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

    $30,000

    per year

    Pricing
    G2 for BuyersTrustRadius for Vendors
    Editions & Modules
    No answers on this topic
    Customer Voice
    Starting at $30,000 (multi-year discount available)
    per year per product
    Offerings
    Pricing Offerings
    G2 for BuyersTrustRadius for Vendors
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Multi-year discount available
    More Pricing Information
    Community Pulse
    G2 for BuyersTrustRadius for Vendors
    Considered Both Products
    G2
    No answer on this topic
    TrustRadius
    Chose TrustRadius for Vendors
    G2 has been a great partner, but TrustRadius helps us target a different market. We may also use Gartner Peer Insights to generate reviews in the future.
    Incentivized
    Chose TrustRadius for Vendors
    Not as user friendly as G2 and the data/reporting is not as good.
    Incentivized
    Chose TrustRadius for Vendors
    We are also working with G2 and I consider the platforms complementing each other. With TrustRadius for Vendors we collect complex review content reflecting attribute ratings of our products, different use cases and deployments our clients experiment, reviewers sentiments. …
    Incentivized
    Chose TrustRadius for Vendors
    We use all of these tools in tandem currently. We have had a lot of success with Capterra's PPC offering so far this year, and we also were able to run completely subsidized incentivized review campaigns where they funded the gift card rewards. G2 appears to have a larger …
    Incentivized
    Chose TrustRadius for Vendors
    We choose to go with TrustRadius because you guys do all the campaigns for us, unlike Gartner Peer Insights, who make you do it yourself. Additionally, Gartner's interface is not that slick or obvious. I feel that TrustRadius and G2 are basically the same, but TrustRadius's …
    Incentivized
    Chose TrustRadius for Vendors
    We went with TrustRadius for Vendors because our Account Manager was very engaging compared to Capterra and G2. I reached out to Capterra several times, and no one even responded. G2 sales pitch was weak and in my perception, TrustRadius for Vendors functionality is more …
    Incentivized
    Chose TrustRadius for Vendors
    TrustRadius for Vendors is superior in terms of content available on companies. While other sites might be bigger or more established, that does not mean they are better. The customer support you will receive working with TrustRadius for Vendors is far better, in my experience, …
    Incentivized
    Chose TrustRadius for Vendors
    We actually use TrustRadius, G2, and Capterra, and TrustRadius for Vendors definitely gives us the most for our investment. The reviews offer key insights into our customers favorite features, but we also take their "cons" to our product team to help guide the product roadmap. …
    Incentivized
    Chose TrustRadius for Vendors
    TrustRadius is very similar to G2 in collecting reviews and asking questions. Capterra is a much quicker review process with fewer in-depth questions asked.
    Incentivized
    Chose TrustRadius for Vendors
    TrustRadius provides a more in-depth look at our product offering with customer reviews, not just at the Corprorate profile level. ZoomInfo was disappointing around customer data completeness we experienced with them. We have not seen similar issues in our current activation of …
    Incentivized
    Chose TrustRadius for Vendors
    I would say all these vendors are very alike and the portals are pretty much the same. The most important thing for our team is our lead generation from each of these vendors. TrustRadius is on the lower end of the spectrum when it comes to intent lead generation. The reviews …
    Incentivized
    Chose TrustRadius for Vendors
    Compared to most other review platforms, this one seems more ethical in its review collection, approval, and overall product rating processes.
    Incentivized
    Chose TrustRadius for Vendors
    They have a similar module and similar service level. I do like the types of awards/badges that TrustRadius for Vendors gives out they are more fun.
    Incentivized
    Chose TrustRadius for Vendors
    Capterra is pay per click, TrustRadius is strong in the US market space.
    Incentivized
    Chose TrustRadius for Vendors
    TrustRadius is the peer site and team that has introduced new services and offerings to us — and not talking upsell here, but things we already get with our service and may not be taking advantage of. We have then often found ourselves asking the same of our other peer site …
    Incentivized
    Chose TrustRadius for Vendors
    The offerings at TrustRadius for Vendors are right on par with the other similar services we use. What sets TrustRadius for Vendors apart is their customer service and ability to address out personal needs and provide strategic recommendations on how we can make the most out of …
    Incentivized
    Chose TrustRadius for Vendors
    I prioritized TrustRadius over Gartner Peer Insights due to my emphasis on user-generated content and extensive reviews. I value community-driven insights, which TrustRadius offers through its platform, enabling a broader range of perspectives and experiences to guide …
    Incentivized
    Chose TrustRadius for Vendors
    All platforms have their strengths and weaknesses, but TrustRadius for Vendors is pushing the envelope with their white glove service and willingness to bring issues and concerns to the relevant team or team members in support of growing their position as a review site and …
    Incentivized
    Chose TrustRadius for Vendors
    I wasn't part of the selection process.
    Incentivized
    Chose TrustRadius for Vendors
    We enjoyed the long-form reviews and the ability for our customers to earn gift cards for the reviews. TrustRadius also makes it easy to reward gift cards to customers if needed retroactively. Also, they offer the review campaign generation service on the vendor's behalf, which …
    Incentivized
    Chose TrustRadius for Vendors
    TrustRadius' support team is significantly more engaged than that of their larger competitors. The personalized experience I've received from the TrustRadius team is far beyond what I've received from some of their larger competitors like Capterra.
    Incentivized
    Chose TrustRadius for Vendors
    Gartner Peer Insights is clearly focused on large accounts, so it is not a good fit for all types of companies. In this sense, TrustRadius helps us to cover the entire spectrum of companies in our target market. In addition, TrustRadius offers us capabilities and interactive …
    Incentivized
    Chose TrustRadius for Vendors
    Best customer success team and length of reviews.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    G2 for BuyersTrustRadius for Vendors
    Likelihood to Recommend
    6.0
    (1 ratings)
    9.1
    (272 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (11 ratings)
    Usability
    -
    (0 ratings)
    9.9
    (16 ratings)
    Support Rating
    -
    (0 ratings)
    5.2
    (92 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (7 ratings)