Userlytics vs. UserTesting

Userlytics

11 Reviews and Ratings

UserTesting

298 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Userlytics	Score8 out of 10	N/A	Userlytics headquartered in San Francisco provides their suite of usablity testing tools for UI or website developers (or deliverers of similar digital assets) on a pay-as-you-go / per participant basis, or a subscription basis.	$3,450 per year
UserTesting	Score8 out of 10	N/A	UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.	N/A

Pricing

Userlytics

UserTesting

No answers on this topic

No answers on this topic

Pricing Offerings
Userlytics	UserTesting
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Userlytics	UserTesting
Considered Both Products	Userlytics Verified User Chose Userlytics Userlytics can be a good alternate in terms of price point and has a better integration of apps like invision which helps. Mobile recording needs to be improved. Nowadays, competitors are way better in terms of functionality comparision. Incentivized Helpful?	UserTesting Verified User Chose UserTesting UserTesting is probably the most polished with the largest tester pool, fastest turnaround, and great tools for both moderated and unmoderated tests. Userlytics is a solid alternative, especially for the budget-conscious. It supports usability testing on lots of devices, and … Incentivized Helpful? Caitlin Hindle User Researcher in Marketing at Sage (Marketing & Advertising, 5001-10,000 employees) Chose UserTesting We use both UserTesting and Userlytics in conjunction with each other. Userlytics we find to be stronger with 1-2-1 moderated study set up due to it being really simple and intuitive for both the researcher and the participant to use. Userlytics also utilises AI analysis of … Incentivized Helpful? Verified User Chose UserTesting Userlytics was evaluated before but coverage of services was less as compare to UserTesting. Incentivized Helpful? Ashley Chiu Senior UX Researcher in Research & Development at Eventbrite (Information Technology & Services, 501-1000 employees) Chose UserTesting UserTesting has a better panel that is larger, more far reaching, and faster. UserZoom's GO platform has a better UI and a far better pricing structure, but their panel is smaller and studies take longer to fill. UserZoom has a poor panel for our needs. It is ok for general … Incentivized Helpful? Verified User Chose UserTesting Userlytics is probably the best alternative to UserTesting. It has a large panel, a similar tool for creating tests, [but] their pricing model is much more favorable for our company. They don't charge per seat license, but only per test that you conduct. That would allow my … Incentivized Helpful? Verified User Chose UserTesting UserTesting is easier to use, and the site's design is user-friendly. There are no glitches, and the site works without crashes or slow loading. Incentivized Helpful? Shaina Carvalho Design Lead in Product Management at Lift Ventures (E-Learning, 11-50 employees) Chose UserTesting The large audience pool, unlimited testing and intuitive platform Incentivized Helpful? Heather Aufderhar Freelance in Information Technology at So what now (Research, 1-10 employees) Chose UserTesting They always have available studies Incentivized Helpful? Verified User Chose UserTesting UserTesting is by far superior to other competitors. The amount of features and non-limitations is much better than what the competitors have. It's also much more pleasing to look at. Perhaps it's because it is well organized in comparison. It still have some annoying quirks, … Incentivized Helpful? Berk Sarper Senol Regional Digital Lead in Marketing at Arçelik Global (Consumer Goods, 10,001+ employees) Chose UserTesting All the tools we had evaluated before purchasing had similar features but the one thing that set UserTesting apart from the rest was the size and reach of their user base. We needed to reach global audiences and at the time of our choice, only UserTesting was able to reach a … Incentivized Helpful? Verified User Chose UserTesting I have not personally used the competing products for UX research, but in my initial review of our options, I found UserTesting to have the best balance of platform and pricing. Incentivized Helpful? Verified User Chose UserTesting UserTesting has a better user base and quicker responses. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	Userlytics	UserTesting
Likelihood to Recommend	7.6 (4 ratings)	8.1 (179 ratings)
Likelihood to Renew	7.0 (1 ratings)	8.4 (8 ratings)
Usability	9.0 (2 ratings)	8.1 (157 ratings)
Availability	4.0 (1 ratings)	9.1 (1 ratings)
Performance	5.0 (1 ratings)	9.1 (1 ratings)
Support Rating	9.0 (1 ratings)	8.3 (157 ratings)
In-Person Training	9.0 (1 ratings)	- (0 ratings)
Online Training	7.0 (1 ratings)	- (0 ratings)
Implementation Rating	8.0 (1 ratings)	4.6 (4 ratings)
Configurability	2.0 (1 ratings)	7.3 (1 ratings)
Ease of integration	5.0 (1 ratings)	- (0 ratings)
Product Scalability	5.0 (1 ratings)	7.3 (1 ratings)
Vendor post-sale	2.0 (1 ratings)	9.1 (1 ratings)
Vendor pre-sale	7.0 (1 ratings)	9.1 (1 ratings)