TrustRadius: an HG Insights company

Usersnap vs. UserTesting

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Usersnap

    Score7.5 out of 10
    N/ACollect in-product feedback, measure customer satisfaction and learn how you can improve. Get ratings, visitor's screen view and sentiment feedback from customers now.

    $98

    per month

    UserTesting

    Score7.9 out of 10
    N/AUserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.N/A
    Pricing
    UsersnapUserTesting
    Editions & Modules
    Startup
    $99
    per month
    Company
    $189
    per month
    Premium
    $329
    per month
    Enterprise
    $2,379
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    UsersnapUserTesting
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    User Ratings
    UsersnapUserTesting
    Likelihood to Recommend
    8.4
    (2 ratings)
    8.1
    (179 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (8 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (157 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    8.3
    (157 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.6
    (4 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)