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VirtualPBX vs. Zoom Phone

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    VirtualPBX

    Score10 out of 10
    N/AVirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution.

    $18

    per month per user

    Zoom Phone

    Score9 out of 10
    N/ABuilt on Zoom's platform, Zoom's cloud phone consolidates business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN). Features: Post call summary & next steps A post-call summary from Zoom’s AI Companion keeps the focus on the conversation instead of…

    $10

    per month per user

    Pricing
    VirtualPBXZoom Phone
    Editions & Modules
    Flex
    $18
    per month per user
    Pro
    $27
    per month per user
    Ultra
    $36
    per month per user
    US & Canada Metered
    $10
    per month per user
    US & Canada Unlimited
    $15
    per month per user
    Global Select
    $20
    per month per user
    Offerings
    Pricing Offerings
    VirtualPBXZoom Phone
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing.No fees for emergency 911 Service No fees for compliance and administrative cost recovery Fee No 10DLC SMS fees
    More Pricing Information
    Features
    VirtualPBXZoom Phone
    Cloud PBX
    Comparison of Cloud PBX features of VirtualPBX and Zoom Phone
    Feature
    VirtualPBX
    9.4
    1 Ratings
    Zoom Phone
    9.5
    32 Ratings
    Hosted PBX9.01 Ratings10.014 Ratings
    Multi-level Interactive Voice Response (IVR)9.01 Ratings9.619 Ratings
    User templates10.01 Ratings9.316 Ratings
    Call reports9.01 Ratings9.420 Ratings
    Directory of employee names10.01 Ratings9.328 Ratings
    Call Management
    Comparison of Call Management features of VirtualPBX and Zoom Phone
    Feature
    VirtualPBX
    9.4
    1 Ratings
    Zoom Phone
    9.2
    33 Ratings
    Answering rules10.01 Ratings9.830 Ratings
    Call recording10.01 Ratings9.931 Ratings
    Call park9.01 Ratings9.924 Ratings
    Call screening9.01 Ratings9.923 Ratings
    Message alerts9.01 Ratings9.728 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of VirtualPBX and Zoom Phone
    Feature
    VirtualPBX
    9.8
    1 Ratings
    Zoom Phone
    9.6
    21 Ratings
    Video conferencing10.01 Ratings9.520 Ratings
    Audio conferencing10.01 Ratings9.520 Ratings
    Video screen sharing9.01 Ratings9.720 Ratings
    Instant messaging10.01 Ratings9.717 Ratings
    Mobile apps
    Comparison of Mobile apps features of VirtualPBX and Zoom Phone
    Feature
    VirtualPBX
    9.0
    1 Ratings
    Zoom Phone
    9.9
    32 Ratings
    Mobile app for iOS9.01 Ratings9.928 Ratings
    Mobile app for Android9.01 Ratings9.922 Ratings
    User Ratings
    VirtualPBXZoom Phone
    Likelihood to Recommend
    10.0
    (3 ratings)
    9.4
    (35 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.6
    (4 ratings)