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RealVNC Connect vs. Zoho Assist

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RealVNC Connect

    Score7 out of 10
    N/ARealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

    $99

    per year (one concurrent session)

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    RealVNC ConnectZoho Assist
    Editions & Modules
    Essentials
    $8.25
    per month (billed annually) per concurrent session
    Plus
    $16.50
    per month (billed annually) per concurrent session (add up to 3)
    Premium
    $29.75
    per month (billed annually) per concurrent session (add up to 5)
    Enterprise
    Custom Pricing
    per year
    Enterprise
    Custom Pricing
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    RealVNC ConnectZoho Assist
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPlans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.—
    More Pricing Information
    Features
    RealVNC ConnectZoho Assist
    Remote Administration
    Comparison of Remote Administration features of RealVNC Connect and Zoho Assist
    Feature
    RealVNC Connect
    7.3
    32 Ratings
    Zoho Assist
    7.1
    12 Ratings
    Screen sharing9.028 Ratings6.611 Ratings
    File transfer8.015 Ratings6.811 Ratings
    Instant message6.119 Ratings3.712 Ratings
    Secure remote access with Smart Card authentication7.05 Ratings10.02 Ratings
    Access to sleeping/powered-off computers6.09 Ratings2.210 Ratings
    Over-the-Internet remote session9.030 Ratings6.812 Ratings
    Initiate remote control from mobile9.019 Ratings6.87 Ratings
    Remote management of servers & workstations4.76 Ratings6.88 Ratings
    Centralized management dashboard7.116 Ratings8.98 Ratings
    Session record8.02 Ratings9.76 Ratings
    Annotations5.36 Ratings10.06 Ratings
    Monitoring and Alerts7.03 Ratings7.14 Ratings
    Multi-platform remote control9.011 Ratings9.06 Ratings
    Remote Active Directory® management00 Ratings4.43 Ratings
    User Ratings
    RealVNC ConnectZoho Assist
    Likelihood to Recommend
    8.0
    (38 ratings)
    6.8
    (12 ratings)
    Likelihood to Renew
    8.0
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (4 ratings)
    8.7
    (2 ratings)
    Support Rating
    8.0
    (2 ratings)
    9.3
    (5 ratings)
    Online Training
    7.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    -
    (0 ratings)