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Vonage Business Communications vs. Webex Calling

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Vonage Business Communications

    Score7.9 out of 10
    N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Webex Calling

    Score8.7 out of 10
    N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    Vonage Business CommunicationsWebex Calling
    Editions & Modules
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    Vonage Business CommunicationsWebex Calling
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Vonage Business CommunicationsWebex Calling
    Considered Both Products
    Vonage
    No answer on this topic
    Cisco
    Chose Webex Calling
    I was familiar with Vonage, but if you can compare with Webex Calling, I preferred Webex Calling which is better than other apps like zoom meeting, and Vonage.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Vonage Business CommunicationsWebex Calling
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Vonage Business Communications and Webex Calling
    Feature
    Vonage Business Communications
    8.0
    4 Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio8.14 Ratings8.216 Ratings
    High quality video8.01 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Vonage Business Communications and Webex Calling
    Feature
    Vonage Business Communications
    5.0
    1 Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing5.01 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Vonage Business Communications and Webex Calling
    Feature
    Vonage Business Communications
    7.8
    3 Ratings
    Webex Calling
    7.2
    16 Ratings
    Meeting initiation6.62 Ratings6.815 Ratings
    Record meetings / events9.02 Ratings8.115 Ratings
    Calendar integration00 Ratings6.816 Ratings
    Online Events Security
    Comparison of Online Events Security features of Vonage Business Communications and Webex Calling
    Feature
    Vonage Business Communications
    9.0
    1 Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication9.01 Ratings8.115 Ratings
    Participant roles & permissions9.01 Ratings8.315 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Vonage Business Communications and Webex Calling
    Feature
    Vonage Business Communications
    9.3
    8 Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX9.65 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)9.26 Ratings7.8104 Ratings
    Directory of employee names8.98 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of Vonage Business Communications and Webex Calling
    Feature
    Vonage Business Communications
    8.7
    9 Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules8.59 Ratings7.3142 Ratings
    Call recording9.26 Ratings7.5136 Ratings
    Call park8.67 Ratings7.1131 Ratings
    Call screening8.57 Ratings7.4123 Ratings
    Message alerts8.19 Ratings8.4124 Ratings
    Business SMS/External Messaging8.44 Ratings7.810 Ratings
    Online Fax9.01 Ratings7.27 Ratings
    Voicemail Transcription9.43 Ratings7.215 Ratings
    Mobile apps
    Comparison of Mobile apps features of Vonage Business Communications and Webex Calling
    Feature
    Vonage Business Communications
    7.5
    9 Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS8.39 Ratings8.4135 Ratings
    Mobile app for Android6.76 Ratings8.4123 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Vonage Business Communications and Webex Calling
    Feature
    Vonage Business Communications
    8.4
    3 Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management7.83 Ratings7.616 Ratings
    Team messaging7.83 Ratings7.517 Ratings
    Team document sharing9.01 Ratings6.116 Ratings
    Call and meeting analytics9.02 Ratings6.817 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Vonage Business Communications and Webex Calling
    Feature
    Vonage Business Communications
    -
    Ratings
    Webex Calling
    7.4
    14 Ratings
    Live chat00 Ratings7.414 Ratings
    User Ratings
    Vonage Business CommunicationsWebex Calling
    Likelihood to Recommend
    8.8
    (26 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    5.0
    (2 ratings)
    9.8
    (2 ratings)
    Usability
    5.0
    (3 ratings)
    9.1
    (4 ratings)
    Support Rating
    1.0
    (11 ratings)
    8.5
    (3 ratings)